Rohit Kotian

Experience in Sales Order Management Specialist working for Celanese under Mobility and Materials business handling End to end Orders for direct customers and distributors. Working on SAP ERP system for Processing new orders, Change orders, Debit note, Credit Note, Sea Shipments, Road shipping, Inventory management, Forecast and Demand supply management, Reporting, Customer service experience working closely with Business Sales Management team , customer complaint handling.
All customer handling through Salesforce Lightning.

10 years of experience, I have excelled in Operations Management, Inventory Handling & Supply Chain Management with a key focus on Customer Service. I possess an established experience in receiving orders from customers, processing them appropriately in the system, ensuring smooth flow of production and order, coordinating with customer, transporter and cross-functional teams for timely delivery of the order as well as interacting with customers & sellers for monthly forecasting of production performance and maximum sales.

I have successfully managed Customer Service Portfolio worth 18.50 Million USD with strong business acumen and work ethics. My proficiency lies in making optimum utilization of resources & capacity to achieve measurable improvements in efficiency, effectiveness and stakeholder satisfaction for enhanced growth. With the same intention, I have always striven for reducing cost and improving efficacy. During my tenure, I have efficiently executed SAP System Integration, Process Mapping and Implementation in DuPont and Celanese. Contributed in implementation of SAP Sales & Distribution&  Salesforce Lightning UAT.

I am well conversant with SAP Material Management Module; Web based SAP Integrated Applications, Process Tracking System, SAP Insight, Microsoft Office and Basic Trouble Shooting of Computers. Besides owning the professional skills, I hold excellent negotiation, interpersonal, stakeholder management & organizational skills that generate a productive work environment. I am a people focused individual and a believer of strong work ethics with an easy flexibility & adaptability to process & culture.

Experience in Sales Order Management Specialist working for Celanese under Mobility and Materials business handling End to end Orders for direct customers and distributors. Working on SAP ERP system for Processing new orders, Change orders, Debit note, Credit Note, Sea Shipments, Road shipping, Inventory management, Forecast and Demand supply management, Reporting, Customer service experience working closely with Business Sales Management team , customer complaint handling.
All customer handling through Salesforce Lightning.

10 years of experience, I have excelled in Operations Management, Inventory Handling & Supply Chain Management with a key focus on Customer Service. I possess an established experience in receiving orders from customers, processing them appropriately in the system, ensuring smooth flow of production and order, coordinating with customer, transporter and cross-functional teams for timely delivery of the order as well as interacting with customers & sellers for monthly forecasting of production performance and maximum sales.

I have successfully managed Customer Service Portfolio worth 18.50 Million USD with strong business acumen and work ethics. My proficiency lies in making optimum utilization of resources & capacity to achieve measurable improvements in efficiency, effectiveness and stakeholder satisfaction for enhanced growth. With the same intention, I have always striven for reducing cost and improving efficacy. During my tenure, I have efficiently executed SAP System Integration, Process Mapping and Implementation in DuPont and Celanese. Contributed in implementation of SAP Sales & Distribution&  Salesforce Lightning UAT.

I am well conversant with SAP Material Management Module; Web based SAP Integrated Applications, Process Tracking System, SAP Insight, Microsoft Office and Basic Trouble Shooting of Computers. Besides owning the professional skills, I hold excellent negotiation, interpersonal, stakeholder management & organizational skills that generate a productive work environment. I am a people focused individual and a believer of strong work ethics with an easy flexibility & adaptability to process & culture.

Bachelor's degree in Commerce