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Hyderabad
Rohith Aileni

Rohith Aileni

Incident manager1

Technology / Internet

Hyderabad, Hyderabad

Social

About Rohith Aileni:

Proactive Incident Manager with 4 years of strong focus on minimizing service disruptions, coordinating swift resolutions, and improving response processes. Skilled in cross-team collaboration, root cause analysis, and clear communication during high-pressure situations. Certified in ITIL 4, demonstrating expertise in aligning IT services with business needs, optimizing service management practices, and implementing continual improvement strategies.

Experience

Have experience of problem management, change management and incident management 

Education

Bachelors degree in computer science

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