Rose Kumar Barre

Hello there,

This is Rose Kumar Barre, a Full Stack Developer Trainee at NxtWave Disruptive Technologies, completed following course track in course duration | Python | Javascript | SQLite | CSS | HTML job ready skills

Currently Enrolled in CCBP 4.0 Tech Certification Program, completed following course tracks and technologies Python, JavaScript, SQLite, HTML, CSS

Previously:

IT Help Desk Specialist with 16 Months of hands-on experience delivering technical support, managing IT operations, and supporting users with a variety of technical issues. Skilled in aligning end-user needs with long-term resolutions to complex IT challenges.

⦁ Performed network, software and hardware troubleshooting to ensure all systems and             all workstations were operating optimally and resolved a range of software, hardware, and  connectivity issues while delivering technical training on hardware/software to end-users.

⦁ Configured and managed Windows 10 builds 

⦁ Investigate and respond to support requests via email, phone and remote-control software.

⦁ Research new technologies and provide training to staff across all departments to optimize  productivity.

⦁ Install, configure and manage laptops, phones, printers and other devices for employees  Administer all aspects of active directory group policies such as creating and managing end-user  accounts using active directory.

Technical Skills: 

• Understanding of TCP/IP and LAN/WAN Technologies
• Microsoft Office(Outlook, OneDrive, SharePoint, Power Point Etc.,.)
• Helpdesk Ticketing Tool ServiceDesk and Service Now
• Network Troubleshooting with Cisco Switches and Routers and Cisco Nac Agent
• IBM BigFix Remote Controller and Player
• PGP Symantec Endpoint Encryption and MS Bitlocker Encryption.