beBee background
Professionals
>
Customer Service / Support
>
Pune
Sahil Shaikh

Sahil Shaikh

Application Support Engineer

Customer Service / Support

Pune, Pune

Social

About Sahil Shaikh:

I like to learn new things and want to explore myself with implement the ideas, Skills and knowledge to achieve career and personal goals.

Experience

  • Providing L3 support to client on 24*7 basis. 
  • Responsible for the deployment and API testing using SOAP tool.
  • Checking Email alert, notification mails & any tickets in queue and acknowledge them with their priority. 
  • Resolving application related queries and issues based on the Ticketing System. 
  • Attending daily meeting call with team members and manage about ongoing issues and pending issues. 
  • Attending weekly call with different teams regarding ongoing issues and future escalations. 
  • Part of the ITIL guidelines activities. 
  • Sharing daily status report to higher management. 

 

Education

Bachelors of Engineering 

Professionals in the same Customer Service / Support sector as Sahil Shaikh

Professionals from different sectors near Pune, Pune

See professionals near Pune, Pune

Other users who are called Sahil

Jobs near Pune, Pune

  • InfoWryt Solutions LLP

    Fullstack Developer

    Found in: Talent IN C2 - 1 day ago

    InfoWryt Solutions LLP Pune, India Full time

    Meeting with the development team to discuss user interface ideas and applications. · Reviewing application requirements and interface designs. Identifying web-based user interactions. · Developing and implementing highly responsive user interface components using react concepts. ...

  • Notus Solution

    Web Admin8 YearsHydPune

    Found in: Talent IN C2 - 2 days ago

    Notus Solution Pune, India

    Mandatory SkillBOSSmandatory (Automated deployment troubleshooting and Upgradeexperience) Must have exp. with Jbossdomain. · Understandingon Artifactory (Jfrog Nexus etc.. all arefine) · Workingknowledge on Jenkinsworkflow. · Primaryskills: 5 yrs relevant exp in JBOSS 6.5 version ...

  • SkillSphere Education

    Soft Skills Trainer Internship

    Found in: beBee S2 IN - 4 days ago

    SkillSphere Education Pune, India Internship, Part time

    · About the internship: · Selected intern's day-to-day responsibilities include: · 1. Conduct online educational programs and initiatives for students of different age groups · 2. Conduct offline educational programs in schools/colleges/centers across India · 3. Complete follow- ...

See jobs in Pune, Pune