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Hyderabad
Sai Nivas Nelluri

Sai Nivas Nelluri

Technical Support Specialist

Customer Service / Support

Hyderabad, Hyderabad

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About Sai Nivas Nelluri:

A dynamic and innovative customer support specialist with over 6 years of experience, I am committed to providing a good customer experience and always seek to resolve any issues promptly and effectively.

Experience

I started working as a Desktop support engineer in 2014 and progressed through my career by choosing different roles. In my last role, I worked as an L2 Technical support associate with CGS India for Dell (Client). I have handled, mentored, and monitored teams of different volumes and handled escalations to achieve customer experience and timely targets.

Education

I completed my schooling and Higher education in Khammam.
I have enrolled in BSc computers and had to discontinue due to my personal family issues. 

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