Sanjay Arora

I am writing to express my interest in the Director Engineering role that was recently posted on your company's career website. I am confident that my extensive experience in engineering management and  technical knowledge make me a strong candidate for this role. Throughout my career, I have gained a deep understanding of the engineering field and have successfully led teams in achieving their goals. My experience includes managing large-scale projects and products from concept to completion, collaborating with cross-functional teams, and implementing process improvements that have resulted in increased efficiency and cost savings.

Led Strategic Roadmap for Fraud and Disputes Product Areas Globally.
Scaled up Cards and Payments technology teams from single Digit to 90+ employees and Vendors.
Realized YoY benefit of $2mn and help Prevent Risk to Bank by Modernization of 25+ Retail banking Applications.
Saved ~10mn by insourcing 70+ roles from vendors as part of India GCC (Global Capability Center) buildout.
Partnered with Customers on Revenue Sharing model to help realize $10mn GMV through RPA Hard Bundles Automation.
Partnered with a leading Group in India to launch the largest Cloud and Digital Marketplace in May 2023 with potential GMV of $100mn. Ø Lead Appdirect largest engineering site and team of 140+ engineers and managers, and 220+ Cross functional Appdirect employees.
Dealt with Multiple Vendors for successful completion of Multiple Cards and Payments projects worth $50mn.
Championed Tech and Ops Program for JPMC, and ideated 100+ improvement ideas that saved $20mn.
Generated Contact Center Technology Sales Revenues in the range of $20 mn at Avaya and Parsec Technologies.
Managed Retention Percentage above 90 percent by Matching Tech Talent and Potential with right opportunities.
Hold patent in Contact Center technology space through Avaya.

Data Science with AI: Machine Learning and Data Science | 2018 GreyAtom School of Data Science - Mumbai

Master of Business Administration: IT and Systems | 2010 IBS - ICFAI - Dehradun