SANKET KALYANKAR

I'm a Network Engineer with 3 years of experience managing and optimizing network infrastructure. Skilled in troubleshooting, configuring routers, switches, and firewalls, and ensuring secure, high-performance connectivity and Zscaler. I focus on maintaining reliable, scalable, and secure networks to support seamless operations.

Senior Software Engineer - Capgemini, Mumbai.

• Corrected network faults and malfunctions to restore connectivity to
  individual users and entire facilities.
• Monitored system performance to promote network speed, availability,
  and reliability.
• Performed preventive maintenance of networking hardware and related
  software.
• Collaborated with other IT professionals to identify system needs, and
  implement comprehensive solutions.
• Assisted clients and employees by explaining how to properly use network
  equipment.
• Conducted scheduled maintenance during non-peak hours for
  uninterrupted service.
• Performed tests on newly installed hardware and software to provide
  components that interface correctly with each other and the network.
• Maintained the production network according to company SLAs to fulfill
  agreed-upon client needs.
• Communicated with clients for outstanding customer service, and to
  increase repeat business.
• Trained new team members on service processes to increase productivity.
  Conducted service appointments to diagnose and fix problems.
• Blocked malicious websites also IPs in Zscaler.
• Troubleshooting ZPA (Zscaler Private Access), including the creation of
  policy & app segments, monitoring of app connectors for the regions.
• Extracted logs determined traffic forwarding

Bachelor of Engineering in Electrical -  (2017 -2020 ) - Mumbai.

Diploma in Electrical - (2014 - 2017) - Mumbai.