Shabir Kismatgar

I am an outgoing person eager to asssist team & willing to take on any task. Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Address customers' needs while quickly moving them through the check-out process. Passionate about serving others and eager to take on new responsibilities and leadership roles.
Experinced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings 5year experince, in food & retails industry as an organised, independent worker with strong time management skills. detail oriented and able to learn new tasks quickly & effectively.

Assistant Waiter May 2019 -Present
Mediterranean Shipping Company (MSC)- Humbug, Malta Flag
This is my 2nd contract. My 1st contract was from May 2019-June 2020. And the second contract started from July 2021-Present
Responsible that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete.
Performs other jobs as assigned, to include but not limited to manning non- cooking buffet action stations (i.e. carving station, dessert station).
Also familiar with the Safety and Environmental Protection Policy and the SEMS.
Deliver food and beverage orders to guest’s staterooms as per company procedure as well as assisting with private parties and functions.
Field guest phone orders and handle according to established procedures.
Cashiers & Customer Repesentative Aug 2020 - Nov 2021
Peppers Gourmet Cuisine - Goa India
Greeting all customers politely when they enter the restaurant.
Records customer orders, both at the counter and at the drive-through. Collect payments whether in cash or credit. Issue receipts, refunds, change or tickets.Redeem stamps and coupons.
Transfers orders to the kitchen to ensure their preparation. Monitors orders and ensures their prompt delivery.
Helps package food in boxes and bags. Manage transactions with customers using cash registers. Scan goods and ensure pricing is accurate.
Sales Repesentative Dec 2020 - June 2021
Tashya House of Pulses- Margao-Goa India
Serving customers by selling products and meeting thier needs.
Responsible for servicing existing customers, obtain orders, and establishe new contacts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Submits orders by referring to price lists and product literature.
Obtaining deposits and balance of payment from clients.
Negotiating all contracts with prospective clients. Preparing weekly and monthly reports.
Answering client questions about credit terms, products, prices, and availability.
    Food and Beverage Assistant- Apr 2015 - Mar 2018
Americana Food Company- Jaber Al Ahmad Kuwait
Maintained thorough food, drink & menu knowledge,providing expert assistance with customer selection.
Provided first-class customer care through efficient, helpful, friendly service, improving the likelihood of repeat customer. Warmly welcome guests into dining area, strategically allocating seating and processing food orders.
Performed regular inspections of kitchen equipment to guarantee proper workinng order.
 

Advanced Diploma in Computer Application (Sept-Feb 2022)
Digicom Training Academy- Goa India
Industrial Training Program (July 2013)
Govt. Industrial Training Institute - Goa India
Gurukul Vidya Mandir Sr. Secondary (Oct 2008-Sep 2013)