Shantanu Kabadi
Customer Service / Support
About Shantanu Kabadi:
I have worked for 7 years, ranging from B2B support at HPE to backend operations at 24-7 intouch (now Intouch CX) to Brand protection at Ttec for their client eBay. I've developed a certain level of technical hardware knowledge through self-learning. I also work well in a team and am good at problem-solving.
Experience
Brand Protection Analyst (eBay)
- Spearheaded brand integrity efforts for eBay by moderating listings flagged for counterfeit, copyright infringement, and policy violations
- Executed takedown protocols based on verified reports from buyers and intellectual property rights holders
- Ensured compliance with region-specific legal standards, adapting enforcement to country-specific regulations and platform policies
- Contributed to a multi-layered moderation workflow that balanced user trust, legal risk mitigation, and platform reputation
Education
3 years Advanced diploma in Animation.
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