Shivam Patil

Senior Quality Engineer with nearly 5 years of experience specializing in Manual and Automation Testing, proficient in Functional, Non-Functional, UI Testing, and utilizing tools such as Selenium WebDriver, Java, and Python for automating web-based application tests.

• Extensive background in ITSM, ITOPS, and AIOps testing, with experience working on Gen AI-based applications, optimizing testing processes and driving innovation in quality assurance practices.
• Experienced in mentoring junior testers, handling daily retrospective meetings, and overseeing stakeholder interactions, ensuring smooth communication of progress and updates in both local and international markets.
• Spearheaded quality assurance processes, including evaluating product features, creating test plans, documentation, and identifying defects, with a focus on executing thorough test cases and gathering critical metrics to improve software quality.
• Process Improvement Advocate skilled in recommending and implementing changes to testing procedures, policies, and programs based on continuous evaluation of standards and industry best practices.
• Expert in test planning, design, execution, and defect tracking, with a track record of delivering high-quality software products through rigorous testing, detailed reporting, and effective collaboration with cross-functional teams.
• Skilled in troubleshooting and debugging automated test scripts, with a focus on diagnosing and resolving issues within scripts to improve stability and reliability of test automation efforts.
• Experienced in configuring and managing test environments for automation testing, ensuring consistent and reliable operations, and optimizing testing environments to support both automated & manual testing efforts.
• Competent at conducting root cause analysis for recurring defects, implementing preventative measures to mitigate future issues, and continuously improving testing processes to enhance overall software quality and operational efficiency.

Bachelor Of Engineering