About Shivkumar Nair:
I am energetic and a workaholic person. I don't rest until I have exceeded my target. I'm a complete target driven person. I'm very good in people management, strategic thinking and analytical skills. I always keep the companies growth in mind, which in turn help me grow in the company. I started off my journey with my previous company (WhiteHat Jr ), which was a startup, as a Sales Manager and within 5 months got promoted to a team leader. Later I proved myself in the Team Leader role and got promoted to a Director of Sales for US. I understand that this position is asking me to start the journey all over again. And I'm completely ready to prove it once again with my performance. Honestly, I don't talk much about myself when my managers ask me. I rather let my performance, in terms of numbers, speak about me. Given an opportunity, will ensure that I work in the favor of the companies growth as before.
Experience
Company Name - Ocwen Financial Solutions
Duration -2 Years
Salary - Rs. 2,90,000
Designation - Customer Financial Advisor
Job description - Ensuring that the customers mortgage payments are on time. Providing different options to pay off the loan like settling the loan. Thoroughly following up with clients/regulatory bodies and getting the deal closed
Company Name - Tata Consultancy Services
Duration - 1 Year
Salary - Rs. 3,80,000
Designation- Sr. Customer Relations Advisor
Job description - Designing the plant and implementing it, by co-ordinating with the technicians
Company Name - Tech Mahindra Business Services
Duration - 14th MAY 2015 – 25thJULY 2019 [4 Years 3 months]
Salary - Rs. 4,80,000
Designation - Team Coach (Retentions)
Job description - Lead a team of 25-30 people. Managing CSAT, NPS, AHT. Also providing coaching and feedback to advisors to ensure quality in place. Also
managing efficiencies and schedule adherence of each and every individual in my team.
Company Name- Currencies Direct
Duration - 2nd AUG 2019 – 2nd May 2020
Salary - Rs. 6,08,000
Designation - Sourcing Leads- Sales Ecommerce
Job description - Sourcing leads through search engine and marketplaces. Meeting the customers requirement and getting them registered with the
company
Company Name - Whitehat Jr
Duration - 11th May 2020- 02nd Aug 2021
Salary - Rs. 18,00,000
Designation - Director of Sales / Senior Manager – Talent Acquisition
Job description - Handled a team of 70+ people including team leaders. Focusing on achieving targets and ensuring to achieve the targeted revenue for the month of my team members. Also looked after the recruitment team to focus on quality rather than quantity.
Education
Academic degree - B.E.(Computers)
Year of passing - 2010
College - Saraswati College of Engineering
University - Mumbai University
Academic degree - H.S.C Board.
Year of passing - 2005
College - Thakur college of Commerce and Science
Academic degree -S.S.C
Year of passing - 2003
School - St. Lawrence High School
Maharashtra Board
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