Shreya Datta

A core banking professional with 7+ years of experience in Global

Transaction Banking with good understanding of SWIFT payments,

funds release and investigation supporting across regions. Expert

in cash operations function with flair in learning and development,

process improvement, proficient in delivering functional

objectives, effective time management and driving results.

JP Morgan Chase: Team Lead: Asia Core Cash Operations (April

2024 – Present)

Manual Payment Processing

 Processing NEFT, RTGS and book transfer payment for

external client.

 Manage payment process for internal teams, including

trade, loans transactions.

 Approving India market payments while ensuring

compliance with regulatory requirements and timely

processing.

 Route non-payment requests to appropriate teams for

resolution.

 Cross trained in payment processing for the Philippines,

Korea and Singapore.

 Handle FX payments for Philippines, Korea and

Singapore markets, ensuring compliance with regulatory

requirements and timely processing.

 Handle return of Funds request for India, Korea and

Singapore.

 Manual initiation of payments for failed electronic

payment request.

 Work closely with client service team to provide high

quality service to the end customer.

 Maintaining team productivity report, OFAC report, EOD

reports for Singapore, Korea, Philippines and India

market.

Deutsche bank India: Senior Analyst: Cash operations (Aug

2018 – April 2024)

USD Funds Release

 Efficiently managed funds release of Deutsche Bank

entities.

 Performed limit checks, account Overdrawn checks,

weekly report.

 Monitored transactions which passes through CHIPS,

FED and Book clearing houses.

 Supervised day to day reconciliation of the enterprise

accounts area, ensuring all balances were accurately

maintained.

 Resolved client queries related to wire status,

collaborating with CSO/CRM teams.

 Handled ACH payments, including payment holds, blocks

release ad wire status monitoring.

 Conducted SOD/EOD validation to ensure smooth

payment processing and compliance.

 Performed UAT testing on the new version used for the

MTNA-AMER.

 Provided training to new joiners.

 Daily, Monthly business reports, MIS reports, Cap Model,

PRB for staff.

 Ensure completion of EOD/supervisory checklists to

maintain audit readiness.

FTR (Funds Transfer Regulation) / Payment Investigation

 Managed FTR investigations across multiple global

regions such as Deutsche Germany, USA, Amsterdam,

Belgium, Paris and UK and approvals of FTR cases.

 Handled investigation cases for Swift messaging

primarily MT 103, 199, 299, 202, 202 cover etc.

 Resolving investigation queries received via SWIFT and

Emails.

 Cross trained in MTR Bulk Invoices and single charges

(MT191’s) and Singapore and Hong Kong funds release.

 Higher Secondary from WBCHSE with 76% (2012-14)

 Bachelor of Arts (Literature Honrs.) from St. Xavier’s

Collage Kolkata with 46% (2014-17)

 Post Graduate Diploma in Management (PGDM-HRM)

from Welingkar Institute of Management Mumbai with

60% (2017-19)