
Shuddha Satwa Ghosh
Tourism / Travel / Hospitality
Services offered
Over the last 20 plus years, Shuddha has gained professional excellence and experience in the fields of IT sales & business development, e-Commerce & Hospitality Operations, in India and abroad. In the process gained expertise in team building, talent retention, customer acquisition & engagement, process management and entrepreneurship. Teaching students is a latest passion.
Experience
SALES & BUSINESS DEVELOPMENT (Last position held: General Manager – Sales (SAARC))
Sales Management Consultative selling Lead generation RFQs Product launch
Deals closure Customer Servicing Customer Retention Account Management
Channel Management Revenue Generation Presentations Road Shows
International Marketing & Sales Trade Fairs e Marketing Invoicing & reconciliation
E- COMMERCE (Last Position held: Business Development Head – OptionPass)
Process management Resource allocation Short term projects Negotiation
Targets & Budgets Quality optimization Standards Mentoring
Process planning Vendor approach Vendor commercials
Presentation & concept selling Multiple Verticals – Retail, Hotel, Food, Fuel, Pharma, Airlines.
HOSPITALITY INDUSTRY (Last Position Held: Front Office Manager-Club Mahindra Lakeview Munnar, Kerala)
Front Office Management Food & Beverage Management Guest Services Task Scheduling
Budgeting & Forecasting Team building Talent retention IT Systems
Feasibility Study CRM and Training
Education
Diploma in Hotel Management from IHMCTAN Bhopal
B. Com from IGNOU
Exe - MBA from MAHE
GMPE from IIM Lucknow