SHYAM NANDAN

Results-driven professional, targeting
roles in Banking Operations.
Committed to delivering exceptional
results in a dynamic banking
environment in Delhi-NCR.

Garnered extensive expertise spanning 8 years in the banking industry, with
a focus on operations management, particularly in credit card services,
driving seamless service delivery and operational success.
• Functioning as a Deputy Manager at ICICI Bank Ltd, responsible for managing
essential operational processes, ensuring adherence to compliance
standards, and improving customer satisfaction through effective service
delivery.
• Cultivated a diverse skill set in banking operations, encompassing credit card
processing, vendor management, and customer relationship management,
while consistently meeting operational goals and improving service quality.
• Exhibited outstanding leadership and coordination abilities, nurturing a
collaborative workplace that promotes knowledge exchange and ongoing
improvement among team members.
• Familiar with cutting-edge banking technologies and tools, such as advanced data analytics and reporting systems, which bolster decision-making
processes and provide valuable operational insights.

 

Bachelor of Technology in Computer
Science Engineering, Manav Bharti
University, 2013