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Siddhartha Ghosh

Siddhartha Ghosh

Soft skills trainer

Education / Training

Kolkata, Kolkata

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About Siddhartha Ghosh:

A total of 17 years of work experience (approx. 12.5 years in ITES industry, in corporates like Wipro & Tech Mahindra and 4.5 years in education sector). Have successfully managed various roles in operations, quality, transition and training. Have been working as a soft skills trainer as a part of training & placement in Brainware University since Sept 2018.
 


 

Experience

  • V & A training, process transition, process, client & people management
  • Designing & planning of R&R & other employee engagement activities
  • Coaching & feedback, identifying talents @ risk & preparing skill-will matrix
  • Collecting employee feedback & working towards improving employee engagements
  • Competency matrix, performance evaluation, TNI, training planning & implementation
  • Soft skills like EI, SMART goals, conflict management, change management etc.
  • Quality improvement methods like lean & ITIL concepts like incident management
  • Training content preparation, delivery & continuous improvements
  • KB management, data analysis & reporting using MS. Excel
  • SOP creation & standardization, risk management & compliance & FMEA

Education

Completed B.TECH in AEIE in 2006 with a score of 65%

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