beBee background
Professionals
>
Engineering / Architecture
>
Kolkata
Sneha Saha

Sneha Saha

Active Directory Support Engineer at Microsoft
Kolkata, Kolkata

Social


About Sneha Saha:

Active Directory Engineer with remarkable troubleshooting skills and technical depth. Currently working at Microsoft. Career Objective:To keep developing skills, learning and gathering experiences, thereby empowering myself and the people I work with

Experience

Support Engineer (Directory Services), Microsoft 

09/2021 - Present

Experience:

Service Delivery : Working with Microsoft's enterprise customers on mission critical break-fixes and root cause analysis, adhering to strict SLA and maintaining end to end customer ownership. Collaboration: Working with different support teams, technical advisors, escalation engineers to deliver the best to customers. Exchanging knowledge by actively swarming with different teams. Effective communication: Communicating technical information to non-technical audiences through easy-to-understand presentation and demonstrations, along with clear and concise emails. Learning: Learning Active Directory and other Windows components and implementing them to resolve customer issues. Accomplishment: Cleared L200 examination on Group Policy, becoming a Microsoft Subject Matter Expert (SME) on the same. Contributions: Taking up escalations from colleagues, delivering multiple triages on AD especially Group Policy.

Education

Bachelor of Technology (Computer Science & Engineering) Techno Main, Salt Lake 04/2017 - 04/2021, DGPA: 9.18

Professionals in the same Engineering / Architecture sector as Sneha Saha

Professionals from different sectors near Kolkata, Kolkata

Other users who are called Sneha

Jobs near Kolkata, Kolkata


  • Capgemini Kolkata, India

    Demonstrate expertise in leading and managing both internal and external clients. · - Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan. · - Organize knowledge sharing sessions both within the team and cross teams. · - Collaborat ...

  • Direct apply

    Bose Consulting Kolkata, India

    Qualification · - Graduate. Fresher can apply · Age · - upto 40 · Gender · - Male and Female both are applecable · Salary · - 12k to 15k per month · **Salary**: ₹12, ₹15,000.00 per month · **Benefits**: · - Cell phone reimbursement · Schedule: · - Day shift · Supplemental pay typ ...

  • Direct apply

    PRECONET TECHNOLOGIES PVT. LTD. Kolkata, India

    Looking for a ERP Data Handling Operator to update and maintain information on our company databases and computer systems. · - Experience with MS Office and Data Programs. · - Typing speed and accuracy · - Organization skills, with an ability to stay focused on assigned tasks. · ...