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Gurgaon
SONAM DUA

SONAM DUA

Account Manager I Program Manager I CreditResearch

Upper Management / Consulting

Gurgaon, Gurgaon district

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Services offered

I bring 16 years of corporate experience with leading firms like KPMG and Deloitte. I have a strong passion for writing, complemented by a solid foundation in numbers, strategic analysis, and go-to-market planning.

Account manager
Program manager
Strategic analysis
Team leadership
Client service
Approximate rate: ₹ 2,000 per hour

Experience

  • With 16+ years of experience in the Global Capability Centre (GCC) industry, specifically focused on Financial Services, demonstrated success in providing superior client service, cross-functional coordination and leading large-scale complex programs within a large matrixed organization 
  • Skilled in building and leading high-performance teams, solving complex problems and effective regional account team alignment with a proven track record of planning, leading, and executing successful account and sector strategic initiatives and program development 
  • With senior leadership experience of KPMG, Deloitte, and Evalueserve, experienced in driving transformation, scale, and strategic value to global programs and teams. Supported capability building through recruitment and training
  • Instrumental in onboarding clients ensuring a strong governance framework, well-defined SLAs and SOW-related compliance, while facilitating knowledge transfer, risk mitigation, and operational readiness
  • Acted as a single point of contact as the business lead for tool adoption, power-bi design and technology alignment to business priorities

Education

Executive program in leadership and Management from IIM- Calcutta

Economics Hons graduate from Delhi University
PGD in Management and Finance

 

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