Sony Kuriyanikkal Soman

Results-driven professional with extensive experience in the Oil and Gas industry as a Manager, leading teams and driving successful strategies to achieve organizational goals. Proven track record of delivering exceptional results by implementing innovative approaches, optimizing operations, and exceeding client expectations. Skilled in Operational Improvement, Procurement, SCM, and identifying market trends, fostering strong relationships with key stakeholders. Seeking a challenging opportunity to utilize my expertise and contribute to the continued success of a dynamic organization.

Experiences

SR. Operations Manager | Ambrosia, Trivandrum India| Aug 2022-Jan2023

• Allocated resources to planned programs according to business objectives.
• Promoted the use of multichannel communication strategies, automated Advertisement and social messaging.
• Manage 2 factory Operations, 4 Fine Dine restaurants, and Bakery Oversaw staff and sub-contractor performance review assessments.
• Optimized costs to contribute to productivity, cost development, and proficiency of central fulfillment operations.

Internal Accounts manager | Air Products, Muscat, Oman| Sept 2017-Jan2020

• Resolve customer complaints regarding sales and service.
• Order Taking, Creating Sale Order in SAP, and follow-up till receiving the Payment (Order to Cash)
• All sales-related activities, Tendering, Preparing Quotations, Invoicing, handling all customer portals like PDO, Ministry of Finance Occidental of Oman etc.
• Preparing logistics schedule & assigning.
• Manage Internal Accounts and customer expectations by providing fantastic customer service, whilst answering a high volume of calls per day and customer complain handling.
• Process all customer complaints in SAP, determine customer requirements, and identify the best solution in line with company processes and procedures
• Always looking for opportunities to upsell and ensure the customer is fully aware of all products/services.
• Make Sale orders, Proforma Invoices, Delivery Tickets, Debt Notes, Credit Notes, CCR, and Order Returns in SAP module.
•  Procurement of all materials required for the project or Order received (Procure to Pay)

Achievement: -100% novation completed for all customers & OMR 2 M in dispute, 100% recovered.

Sales & Operations Assistant | Muscat Gas, Muscat, Oman | Aug 2012-Aug2017

• Receiving enquires, offer preparations, Order Taking, Sales Entry, Verifying and submission of Invoices, Month-end Sales Closing and Reporting. Order to Cash
• Coordinating for deliveries with logistics, and preparing supporting documents for import/export.
• Finding suppliers, for the projects and the materials that are not manufacturing, negotiating & Purchasing,
• All kinds of Documentation for pumping jobs, Purging, Sensitive Leak test, Tender documentation, Quality, HSE, Technical and commercial offers.
• Manifold System Installation and re-certification of Cryogenic ISO tanks.
• Perform SWOT analysis yearly by coordinating with the COO, we will take corrective actions and implement improvement actions
• Vendor Management- Procure material related to the customer requirements.
• Collaborate with key people in the organization to ensure clarity of the specifications and expectations of the company
• Prepare, review and ensure adherence to standard operating procedures and ensure statutory compliance
• Oversee the Logistics & Maintenance

Achieved Contracts- PDO (Industrial Bulk and Cylinder), Ministry of Health (Liquid Oxygen)

Procurement Executive TL | Flipkart.com, Bangalore, India| Sept2011-July2012

• Set up and negotiated contracts to obtain favorable pricing and delivery structures.
• Maintained current understanding of pricing structures, market conditions and trends in industry.
• Input, analyzed and reported on data covering all aspects of procurement operations.
• Procured materials for squadron maintenance and repair services.
• Reconciled documentation against budget requirements and ledgers.

Procurement Executive | PS Techcom, Bangalore, India | July2010-Sept2011

• Built relationships with vendors to negotiate ideal terms for purchases.
• Procured materials for installation, maintenance and services.
• Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
• Analyzed supplier contracts to confirm compliance with company policies and procedures.

Educations

MBA in Operations Management

International Business School

BSc in Physics

University of Kerala