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Soumodeep Mukherjee

Soumodeep Mukherjee

Customer Relationship\TPA management\Health Claim

Insurance

Kolkata, Kolkata

Social

About Soumodeep Mukherjee:

Skilled in Operations management with a good amount of experience in Complaint handling, Customer Relationship, TPA management/Health Claim in Health Insurance and Service Domain.

Experience

·    Enrollment and Complaint handling of all GMC and individual Health claim clients. 

  • As a SPOC pursuing all the communication with Corporate and Channel partners/Customers to ensure faster resolution within TAT.

·    Coordination of all cashless and reimbursement health claims end to end between the H.O claims team and the regional claims team.

·    Liaising with the TPA’s, hospitals and related departments to get the claim resolved.

·   Communicating the resolution to Corporate and Channel partners/Customers via emails, letters and web chats.

·   Assisting the regional hospital networking team with hospital empanelment and wellness activities.

Education

Post Graduate Diploma in Business Administration                             Feb 2013

(Operations Management)

Symbiosis Centre for Distance Learning, Pune

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