Sreeram Vijayakrishnan

8 Years of experience in the field of computer hardware and networking. Cisco certified network associate Strong knowledge in networking and hardware. Confident in handling layer 3 and 2 switches and switch racks and network problems. Capable to identify and solve problems of hardware devices like CPU, Printer, Scanner,FAX machines, Rex-Copier, CD Writer, Door Access, PA Systems, Punching Machines,Queue management devices, IP TV related issues Etc., Confident in troubleshooting IP telephone related issues. Audio/Video set up for Videoconference with Projector, Ploycom Device and laptops. Efficient in installation and up gradation of windows Operating Systems. Well efficient in ticketing system using Manage Engine and efficient in solving usersissues remotely through Desktop Central system. Professional approach to resolve user’s issues in level one support within 20 min ofraising thicket through remote assistance.Key Roll and Responsibilities Handling all IT hardware related issues. Managing all IT asset inventory. Providing first level support to end users in HIS application. Managing all IT asset service and AMC up-to-date. Managing network related issues and keeping IT infrastructure Live. Handling servers through VM War

IT hardware and network engineer 

Work Experience
Meitra Hospital
Premium medical and healthcare providers Pvt Ltd Kozhikode Kerala
Position: IT Executive dept. of IT
December 2021 to present
NMC Healthcare Group
Abu Dhabi, United Arab Emirates Position: Desktop Support Engineer Dept. of Information Technology October 2018 to October 2020
ZULEKHA HOSPITALS L.L.C.
Sharjah, United Arab Emirates Position: Desktop Support Engineer Dept. of Information Technology October 2016 to October 2018
Aster MIMS-KOTTAKKAL
Kottakkal, Kerala, India
Position: Hardware & Networking Technician Dept. of Information Technology
18th December 2014 to 30th September 2016
Malabar Multispecialty Center
Calicut, Kerala, India
Position: Asst. IT Manager
Dept. of Information Technology
1st January 2014 to 15th December 2014
Aster MIMS-CALICUT
Calicut, Kerala India
Position: Trainee - IT Department
1st April, 2013 to 31st December 2013

Educational Qualifications
 SECONDERY SCHOOL LEAVING CERTIFICATE (SSLC) FROM BOARD OF SSLC KERALA-2006
 PLUS TWO COMPUTER SCIENCE FROM HIGHER SECONDERY EDUCATION BOARD
KERALA-2008.
 B.Sc. COMPUTER SCIENCE FROM UNIVERSITY OF CALICUT KERALA-2011
Additional Technical Qualifications
CISCO Certified Network Associate: CISCO ID: CSCO 12345533
Completed CISCO Certified Network Professional