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sudarsan kumar

sudarsan kumar

Sudarsan Kumar - Director:IT Delivery & Operations

Technology / Internet

Chennai, Chennai district

Social

Services offered

Delivery & Program Management leader with 19+ years of experience across IT Infrastructure, Strategic Transitions, and Hybrid Cloud operations.

Program management
Delivery management
It infrastructure
Hybrid cloud operations
Approximate rate: ₹ 100 per hour

Experience

Delivery & Program Management leader with 19+ years of experience across IT Infrastructure, Strategic Transitions, and Hybrid Cloud operations. Known for driving multimillion-dollar portfolios, leading 150+ global team members across North America, EMEA, and APAC, and orchestrating SLA-focused delivery models. Adept at building governance frameworks, enabling process maturity, and delivering measurable outcomes such as cost reduction, CSAT improvement, and incident prevention. Certified in ITIL and PRINCE2, with a passion for mentoring future leaders and driving measurable business outcomes such as 9% incident reduction and 18% CSAT improvement

Education

  • B.E – Electronics & Communications Anna Univ (2001-2005)

Certifications

  • ITIL V3 FOUNDATION
  • ITIL V3 EXPERT
  • PRINCE2 PRACTITIONER 

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