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Sudhakar S
Customer Service / Support
About Sudhakar S:
Started as AR trainee in Omega Healthcare in the year 2010 OCT.
Later joined Advantage Healthcare as AR executive in the year 2012 August and worked for a period of 6 years until 2018 July as Team Leader.
Joined Getix Health in the year 2018 august worked as Team lead for 3 years.
Currently working as an Assistant manger in AR RCM.
Experience
Roles and responsibilities:
- Daily huddle with the team
- Daily/Weekly meetingswith the client
- Sending daily reports to the client
- Denial reports
- Aging reports
- Client escalation reports
- Quality reports
- Inventory reports
- Floor support to the team
- Maintaining the team’s quality
- Maintaining the team’s production
- Attending client call
- Providing client updates to the team
- Preparing Monthly review meeting
- Presentation to the team &Management
- Providing a quality report to the team & management
- Providing training to the team members and tracking their performances
- Managing process
- Delegating work
- Motivating team members
- Providing direction, guidance, and assistance to the team
Education
Miranda College – II PUC – Commerce(2002 – 2003)
Ambedkar Evening college – B’COM Computer science(2004-2007)
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