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Sudhakar S

Sudhakar S

Assistant Manager

Customer Service / Support

Bengaluru, Bengaluru Urban

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About Sudhakar S:

Started as AR trainee in Omega Healthcare in the year 2010 OCT.

 

Later joined Advantage Healthcare as AR executive in the year 2012 August and worked for a period of 6 years until 2018 July as Team Leader.

 

Joined Getix Health in the year 2018 august worked as Team lead for 3 years.

Currently working as an Assistant manger in AR RCM.

Experience

Roles and responsibilities:

 

  • Daily huddle with the team
  • Daily/Weekly meetingswith the client
  • Sending daily reports to the client
    • Denial reports
    • Aging reports
    • Client escalation reports
    • Quality reports
    • Inventory reports
  • Floor support to the team
  • Maintaining the team’s quality
  • Maintaining the team’s production
  • Attending client call
  • Providing client updates to the team
  • Preparing Monthly review meeting
  • Presentation to the team &Management
  • Providing a quality report to the team & management
  • Providing training to the team members and tracking their performances
  • Managing process
  • Delegating work
  • Motivating team members
  • Providing direction, guidance, and assistance to the team

 

 

Education

Miranda College – II PUC – Commerce(2002 – 2003)

Ambedkar Evening college – B’COM Computer science(2004-2007)

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