suja srinivasan

Experienced Business Analyst with a strong background in pharmaceutical supply chain, retail and logistics. Expertise in solution design, documentation, testing, and collaborating with cross-functional teams to implement global standards across international supply chains. Strong knowledge of pharmaceutical supply chain processes and experience supporting large-scale business transformations. Skilled in analyzing workflows, refining business requirements, and partnering with IT and operations to deliver effective solutions. Proficient in stakeholder management, supporting global rollouts, UAT, and driving change within regulated environments. Ready to lead teams and contribute to innovation in complex, global settings.

IT Business Analyst – Supply Chain & Serialization | 09/ 2023 – 06/ 2025

Tech Mahindra (Client: GlaxoSmithKline) 

• Supporting global supply chain and serialization projects for GSK, focusing on pharmaceutical product traceability and regulatory compliance across multiple locations and business functions (Pharma and Vaccines)
• Collaborating with cross-functional teams including Business, IT and Compliance to gather, analyze and document detailed business requirements for serialization initiatives aligned with global pharma regulations (DSCSA, EU FMD, etc.)
• Analyzing end-to-end pharmaceutical supply chain processes, from manufacturing to distribution to identify gaps and drive process optimization opportunities
• Partnering with stakeholders to facilitate data integration, ensure accurate reporting, and maintain seamless communication between serialization systems and enterprise IT landscapes
• Leading UAT testing, business cutover definition, and implementation rollouts, ensuring that business needs are met with minimum disruption throughout the supply chain
• Coordinating distributed teams and managing large workstreams, facilitating workshops, preparing documentation, and clearly communicating complex concepts to multi-functional audiences
• Participating in S4 HANA business process definition workshops, driving process harmonization across the business functions.

B.Tech from Bannari Amman Institute of Technology