
Sujoy Das
Customer Service / Support
About Sujoy Das:
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences
Experience
Software Proficiency Active Listening Written Communication Training and Development Analytical and Critical Thinking Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. Business Associate Manager TATA AIA LIFE INSURANCE , Kolkata ➢ Handling a team of nine consistency leader with thirty-seven advisers with their performance and promotion. ➢ Recruit Direct Provisional Business Associate (PBA) identify & create PBAs from existing adviser base. ➢ Develop BAs through coaching, training, team management & support, etc. ➢ Drive BAs to recruit advisors in their team, make them active on business month -on- month, drive higher case rate active advisor & case size to achieve business target Chife Managing Partner Kotak Life Insurance , Kolkata ➢ Recruit potential Agent Mentors and helping them to recruit advisor as per the plan. ➢ Ensure active advisor productivity & Agent Mentors are maintained as per the plan. ➢ Attend all meeting and training with Agent mentors and all advisors for their skill development and performance development. ➢ Achieve assigned annual target by deriving sales across all customer segments- Business mix in blended premium & NOP. Sales Manger Central City Realtors, Kolkata ➢ Channel Partner Management and develop new channel partners to maximize business ➢ Briefing the customers on project thoroughly ➢ Must be comfortable in traveling. ➢ Scheduling and conducting meetings with the customers- ➢ Understanding the need of customers and offering solutions accordingly. ➢ Auditing the leads and expanding the customer base through referral generations. ➢ Compiling and analyzing sales
Education
Sales Manager Best Property Solutions, Kolkata ➢ Meet with prospects and clients interested in properties to offer Real Estate deals. ➢ Communicate with clients to identify their requirements and choice of property. ➢ Coordinate the closing of property deals to ensure vital documents are signed and payment received. ➢ Act as intermediaries liaising between property sellers and prospective buyers to facilitate property deals. ➢ Provide periodic reports to company management on sales operations and generated returns using CRM Systems. Sales Manager Goldfinch Real Estate Company, Kolkata ➢ Converting prospects into customers by show-casing appropriate primary residential properties to the prospects, matching the investment need of the prospects. ➢ Using leads generated by Marketing team as well as generating self-leads to convert them into customers, through local activities (procuring relevant databases, doing on-ground activities in corporates, clubs etc.). ➢ Taking prospects for site visits, answering all relevant queries in the process, liaising with Developer or with Team for any clarification, if needed. Area Sales Manager Jubilant Agri & Consumer Products Ltd , Kolkata ➢ Deliver topline sales number for the Area/State ➢ To plan and achieve the sales targets. ➢ To plan and achieve the distribution targets • Ensure control on Damage, Returns and Expiry in line with norms ➢ Area Business Planning (in line with Distributor size) ➢ Ensuring quality of market coverage through sales order and distribution network ➢ Conformation to all financial and administration systems ➢ To ensure that Trade Marketing activities are carried out as per norms laid down . Sales Manger Education Listening song , plying cricket . Livpue Private Limited , Kolkata ➢ Focuses sales efforts by studying existing and potential areas. ➢ Keeps management informed by submitting activity and results reports, such as daily call/Meetings reports, weekly work plans, and monthly and annual territory analyses. ➢ Resolves complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. ➢ Provides historical records by maintaining records on area and Pattern. ➢ Contributes to team effort by accomplishing related results as needed. To generate business for adult diaper, Coconut Oil and other FMCG products sales on a general trade basis. ➢ Appoint & work with these channel partners to generate sustainable sales for the range of products with Team of FSO, RM.
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