Sumit Yadav

Sumit Yadav – Travel Tech & OTA Operations Specialist | Content Strategist | Tour Developer | Implementation Engineer

I am a dedicated and performance-driven travel professional with years of experience working at the intersection of travel technology, content strategy, OTA operations, and digital sales. With a Master's degree in Marketing & Finance and a proven track record managing top-tier online travel agency (OTA) platforms, I bring a hybrid expertise that blends creativity, data-driven decision-making, and hands-on technical execution.

🔷 Experience at Action Tour Guide (Travel Tech Platform | Implementation Engineer)

At Action Tour Guide, a US-based self-guided audio tour company, I worked across multiple roles involving content operations, app integrations, listing management, and digital marketing. My core responsibility was to ensure seamless creation, deployment, and performance optimization of travel products across global platforms.

Key Contributions:

Managed and optimized listings on major OTAs including Viator, GetYourGuide, Expedia, Airbnb, Klook, Musement, Eventbrite, and more.

Created, updated, and localized product descriptions to improve visibility, SEO performance, and user engagement.

Handled pricing structures, product categorization, availability calendars, and commission adjustments.

Successfully developed and launched audio-guided tour products for mobile apps using JSON, Firebase, and HTML — ensuring compatibility with both Google Play Console and App Store Connect.

Coordinated back-end integration and real-time tour updates using custom-built tools.

Edited and optimized image and video assets using Canva, Adobe Express, and other multimedia tools to enhance listing quality and appeal.

Created competitor analyses and performance reports using platform analytics, which directly influenced pricing and promotional strategies.

Supported OTA customer communication: resolved pre-booking queries, post-sale support, and refund/issue resolution.

Developed interactive tour maps and mockups for mobile apps.

Helped scale OTA distribution by researching and onboarding new platforms, setting up profile verifications, payout settings, and ensuring policy compliance.

Actively used tools like ChatGPT and Gemini AI for automating content generation, creating engaging headlines, descriptions, and campaign materials.

🔷 Experience at Brand4 (Advertising & Marketing Agency | Client & Field Operations)

Before entering travel tech, I worked with Brand4, a leading marketing and media solutions company. My responsibilities revolved around staff management, campaign execution, field operations, and client servicing — critical skills that enhanced my coordination and people management capabilities.

Key Contributions:

Handled end-to-end execution of marketing campaigns involving print, digital, and on-ground activation.

Managed client communications, ensured deadlines were met, and resolved on-site issues to maintain campaign quality.

Coordinated with internal creative teams, field workers, and third-party vendors to execute brand strategies effectively.

Gained extensive experience in managing teams under pressure, developing communication flow, and handling customer feedback.

🔷 Skills & Tools

OTA & Travel Platforms Management:
Viator, GetYourGuide, Expedia, Airbnb, Musement, Klook, Booking.com, TripAdvisor, KKday, TUI, TourRadar, Headout, CultureTrip, Holidify, and more.

Technical & Integration Skills:
JSON, Firebase, HTML, Google Play Console, App Store Connect, API support, database management, image metadata, custom link redirection for tours.

Content & Design Tools:
Canva, Adobe Express, ChatGPT, Gemini, Google Sheets, Docs, Excel (Advanced), Grammarly, and SEO plugins for content.

Digital Marketing & Communication:
Content writing, SEO optimization, product storytelling, customer service, OTA-specific promotional campaigns, email support responses, and client coordination.

🔷 Professional Strengths

Multifunctional Expertise: I bring experience in both front-end OTA operations and back-end technical deployment.

Detail-Oriented: I ensure accurate tour descriptions, rich media listings, error-free code formatting (JSON), and OTA policy compliance.

Adaptability: Capable of quickly learning new tools, integrating with diverse platforms, and adapting to dynamic team needs — whether remote or in-office.

Tech + Creativity: Ability to blend storytelling and visual design with back-end logic and systems — a rare blend that helps in tour product growth.

🔷 Career Highlights

Created and managed over 100+ OTA listings, ensuring consistent branding and performance across platforms.

Played a key role in launching multiple tours across the Freedom Trail, Grand Canyon, Yellowstone, Maui, and other major destinations.

Contributed to a 30–40% increase in OTA visibility for select tours through strategic content improvement and pricing optimization.

Built visual assets and interactive mockups that were featured in app previews and demo launches.

Maintained long-term OTA partner accounts by ensuring timely responses, effective listing management, and account health tracking.

🔷 Open to Opportunities

I am currently open to remote or onsite roles in the travel-tech, OTA management, travel content creation, or product onboarding space. I’m particularly interested in working with companies like Airbnb, Expedia, GetYourGuide, Viator, TourRadar, Klook, TUI, and emerging digital travel platforms.

I’m available to join immediately and always eager to collaborate with teams that value innovation, scalability, and impactful travel experiences and development roles.

Sumit Yadav – Travel Tech & OTA Specialist | Digital Content & Sales Strategist | Content Strategist | Tour Developer| IOS & ANDROID app developer

I am a detail-driven, tech-savvy professional with years of hands-on experience in the online travel industry, blending my background in travel technology, sales enablement, content strategy, and platform optimization. My career has centered around helping travel brands scale digitally, engage global travelers, and improve their presence on international OTAs and platforms.

Action Tour Guide (Implementation Engineer – Sales & OTA Division)

Duration: Jan 2023 - Jan 2025

In this dynamic role, I served as a bridge between technology, content, and sales, helping Action Tour Guide scale its presence on over a dozen global travel platforms. My day-to-day work was not limited to product listings — I was actively involved in product architecture, visual media curation, data management, app deployment, and most importantly, sales-focused optimization.

Key Contributions:

Managed and optimized listings on major OTA platforms including Viator, GetYourGuide, Expedia, Airbnb, Klook, Musement, Eventbrite, Thrillophilia, and others.

Crafted SEO-optimized tour descriptions, pricing strategies, and visuals that drove visibility and conversions.

Handled backend data operations using JSON, Firebase, HTML, and was actively involved in deploying and updating app content via App Store Connect and Google Play Console.

Played a key role in integrating interactive maps, ensuring geographical accuracy of tours using location-based technologies.

Contributed to API-based integrations, making sure our offerings synced correctly with partner platforms.

Edited and created visual assets (thumbnails, banners, video previews) using Canva, Adobe Express, and other graphic tools.

Performed competitive analysis and market research to tailor offerings based on traveler trends and customer behavior.

Managed multilingual content for global audiences, ensuring consistent branding and tone across platforms.

Beyond execution, I also worked on the strategy side—suggesting ways to optimize product layouts, bundle experiences, and create upselling opportunities through OTA interfaces.

Brand4 – Marketing & Field Operations Executive

Duration: Jan 2020 - Nov 2022

At Brand4, an integrated marketing and advertising agency, I gained foundational experience in B2B and B2C communication, campaign execution, staff supervision, and client servicing. My role required direct coordination between on-ground teams, managers, and client stakeholders — a skill that greatly enhanced my organizational and leadership abilities.

Key Responsibilities:

Managed field teams during branding campaigns, retail activations, and public promotional events.

Communicated directly with clients to understand their vision and ensure it was executed seamlessly on ground.

Oversaw print, digital, and out-of-home media delivery, working with vendors, designers, and site managers.

Supported logistics and budgeting for campaigns, ensuring cost-effective execution.

This experience sharpened my project coordination, field supervision, and cross-functional collaboration skills — all of which I now bring to the tech and digital travel space.

Skills & Tools

OTAs & Platforms: Viator, GetYourGuide, Expedia, Airbnb, Klook, Musement, Eventbrite, Booking.com, TUI, Thrillophilia, TourRadar, CultureTrip, TripAdvisor

Technology & Backend: JSON, Firebase, HTML, App Store Connect, Google Play Console, API integration

Content & Media: Canva, Adobe Express, CapCut, SEO optimization, destination writing, image/video editing

Marketing & Strategy: Competitor analysis, tour bundling, visual branding, digital storytelling

Project Tools: Google Workspace, Trello, Slack, Excel, Microsoft Office

Soft Skills: Communication, sales strategy, multitasking, client management, research, adaptability

Industry Knowledge:

OTA pricing logic, commission structures, refund/cancellation workflows

Sales funnel in travel commerce and DMC (Destination Management Company) operations

Remote collaboration and content localization for international markets

User experience optimization across mobile and desktop OTA listings

Real-time tour experience testing, including customer feedback loops and post-sale follow-ups.

Open to Opportunities

I am actively looking for opportunities in:

Online Travel Agencies

Travel Startups / Tech Platforms

Content-driven Travel Businesses

Tour Operators / DMCs

Remote or Hybrid Roles in Travel & Tourism

Whether it's building digital travel products, managing global OTA listings, improving user journeys, or contributing to sales enablement, I bring the perfect blend of creativity, tech, and industry know-how.

MBA in Marketing and Finance - 2024

Shambhunath Shukla University, Shahdol

This degree provided me an advanced knowledge and skills in areas such as strategic marketing, financial analysis, planning and decision-making, organizational structure, and management principles. It also strengthened my analytical thinking, leadership, and business acumen—skills that complement my professional experience in the travel tech, Information & Technology, and OTA sector.

Before this I have done Bachelor of Science in Computer Science - 2019
It gave me foundational and practical knowledge in programming, system design, and database management. I’ve actively applied this expertise in building and managing travel app experiences, working on API integrations, and improving digital experiences for clients on OTA platforms.
Gave me foundational and practical knowledge in programming, system design, and database management. I’ve actively applied this expertise in building and managing travel app experiences, working on API integrations, and improving digital experiences for clients on OTA platforms.