Sunil Kumar

i am sunill kumar finished BCA , have an overall 13 years of experience in bpo field , 

Name of the Company : CLARIVATE ANALYTICS 

Period : August 2010 to Till Date 

Location : Mylapore, Chennai.

 *Thorough Senior Analyst with over a 13-year background in Bpo non voice . *Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management. *Accurate Senior Analyst with exceptional teamwork, leadership and communication skills. *Over 13 years of experience working . Exceptional technical understanding to meet project deadlines. *Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skills  Data Analysis  Technical Understanding  Presentation Development and Delivery Nature of job is E publishing : related to books , articles its a outsourcing job one of the famous publisher Elseivier publications has done our end and its fully job is focused on customer side , We have an various departments for completion for publication. And after completion it will be published on WOS (Web of Science) and then it directly taken by customer . *Managed customer relations by developing effective communications process. *Supported and aligned efforts to meet business and customer needs, Identified and resolved problems through root cause analysis and research.

BCA -  bachelor of computer applications  finished on 2006 ,