Sunil Nair

With over 30 years in the aviation industry, I have developed extensive expertise through roles at Revel Tours, Kanoo Travels, Jet Airways, and Gulf Air. My career is defined by a relentless pursuit of excellence, enhancing operational efficiency, and driving significant revenue growth.

I have demonstrated proficiency in managing both passenger and cargo operations for leading international airlines, implementing strategic initiatives to optimize performance, and forging mutually beneficial partnerships with stakeholders. Notably, I have spearheaded the development of innovative inventory platforms in collaboration with small business partners, resulting in the attainment of ambitious targets.

1. Diploma in Travel and Tourism IoT-Bangalore (1984-1985)

2. Prescribed Course of Instructions: Basic and advanced training in travel agency operations, airlines, and tourism.

 3. World Airways Travel Agent Training Course: Comprehensive training program focusing on airline operations and customer service.

 4. International Travel Agents Training (Miami, Florida): Specialized training in international travel agency practices and procedures. 

5. Customer Infocom Seminar: Training sessions focusing on effective communication strategies and customer service techniques.

 6. Advanced Fares and Ticketing Seminar (1990 & 1991): In-depth workshops covering advanced fare structures and ticketing procedures.

7. Customer Services Excellence Seminar: The Seminar is dedicated to enhancing customer service skills and fostering customer satisfaction.

 8. Course on Intermediate Fares: Training program focusing on intermediate fare management and pricing strategies. 

9. Electronic Ticketing Workshop (Bangalore): Practical workshop exploring electronic ticketing systems and procedures.

 10. Lead Auditor Training Course (Bangalore): A specialised course providing training in auditing practices and procedures, with a focus on leadership roles