
Supriya POOJARY
Customer Service / Support
About Supriya POOJARY:
I am looking ahead to work in a professional, growth oriented organization, where in one can make significant contribution to the success of the organization. Seeking a position that involves creativity, challenges and that provides me, an opportunity to constantly strive to explore, innovate & excel in attaining organizational and my individual goals. A consistently dependable team player, I can thrive in a high-pressure environment, enjoy the challenges of meeting deadlines and lead a team successfully.
Experience
- Offering over 17.5 years of experience as Assistant MIS Manager, Team Leader Back Office / MIS Executive / Customer Care Officer / Sr. Officer / Telecaller
- Possess extensive knowledge in providing recommendations to update current MIS to improve reporting efficiency and consistency, well versed with dash boards and Power Point presentations.
- Experience in handling complete backend activities smoothly
- Awarded as star performer for recovery credit card department
- Awarded as Aces Bravo for almost 13 months (ABN AMRO Bank)
- Awarded as Star Performance as an MIS Executive (Excellence in Excel 2003-2007, 2010,2016, Ms Office 365,( CRM. LSQ, METABASE ,POWER BI))
- Awarded as star Business Analyst
- Awarded as Star Performer
- Possess motivational management style with a record of being able to deliver positive results independently & under pressure, passion for extracting actionable insights from data and significant experience working in business and marketing/sales intelligence analyzing data, identifying trends, extracting conclusions, and presenting findings in a simple and clear manner.
Education
Extra Qualification:
- Complete knowledge of Computer operating system-MS Word, MS Excel &Formulas, Power Point,MSAccessbasics, Tally 7.1,/8.1/9.0/ERP and Internet.Well versed with formulas ,Programing languages Basic Web Designing
- Six Sigma White Belt Certification
- MSSQl 2005 training completed no practical experience.
- Certified Business Analyst.
- Certified Data Scientist with R Programming no practical experience.
- Advanced HR Operations ( Compensation & Benefits, Performance Management System.
- Certified Creative Datastudia Dashboard.
- Certified Building Dashboard in PowerBI- Cohort.
- Certified Mastering Modern Excel
- Excelerated Advanced Excel Training
- Certificate in Management of NPO's( NGO Governance & Legal Frame Work, Monitoring &Evalauting, NGO Finance Management, NGO Budget, NGO Human Resourse Management).
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