About Swetha Gorla:
I have 5.6 years of experience with ITIL, along with incident management, serive request management, escalation management. With the tools service now, BMC remedy, Cherwell , AT&T business tools.
Experience
I have around 5.6 years of experience with ITIL along with incident management, escalation management, service request management, with tools service now BMC remedy, Cherwell and At&T, outlook, Lotus notes.
Education
I have completed my diploma in Electrical and Electronics Engineering in 2015. Currently I am pursuing my b.com in computers.
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