Swetharam K S

Result oriented, sales & marketing professional with over 5.4 years of work experience in the realm of banking and automobile sector; Current working as office assistant from 1.2 years.

Experienced administrative and customer relations professional with a strong background in office management, auto-finance operations, and client servicing. Demonstrated ability to manage documentation, coordinate with stakeholders, maintain accurate records, and ensure customer satisfaction across various roles in legal, automotive, and financial sectors.

Key Experience:

Office Assistant, Ramaiah Centre for Intellectual Property Rights (Feb 2024 – Present)
Managing physical and digital files, drafting official letters, handling correspondence, maintaining accounts, and documenting meeting minutes.

Auto-Finance Executive, Epitome Automobiles Pvt. Ltd., Bengaluru (Jan 2022 – Sept 2022)
Assisted customers with financing options, liaised with banks, and maintained MIS reports.

Auto-Finance Executive, Kotak Mahindra Prime Ltd., Bengaluru (June 2016 – Nov 2020)
Managed the complete auto-finance sales cycle, interacted with customers at dealer points, ensured accurate proposal processing, and coordinated with internal departments. Maintained sales and disbursement MIS and managed post-disbursal documentation.

Customer Care Executive, Pratham Motors Pvt. Ltd., Bengaluru (June 2015 – April 2016)
Handled customer progress tracking, resolved pre- and post-sales queries, and ensured customer satisfaction.

Education

Bachelor of Commerce, Govt. First Grade College, Madikeri – May 2013

Pre-University in Commerce, St. Michael’s PU College, Madikeri – March 2010

Skills
Proficient in Google Suite (Docs, Sheets, Gmail, Drive) and Microsoft Office (Excel, Word, PowerPoint, Outlook)