Syed Omer

With over eleven years of comprehensive experience in the outsourcing industry, specializing in various aspects of US HealthCare Operations, Contact Center Operations, Medical Billing and Coding, Hospital and Clinic Operations, Healthcare Revenue Cycle Management, and Claims Operations.

In my current role as Sr. Manager Operations International at VCare Corporation, I have successfully managed multiple projects and clients, leading a team of more than 100 employees. My responsibilities cover a wide spectrum, including determining operational strategies through needs assessments, analyzing performance metrics, overseeing project management, and ensuring the success of client relationships. Actively involved in human resource management, financial planning, and maintaining standard operating procedures (SOP) and key performance indicators (KPIs), a key focus of my role is effective resource planning to maximize productivity.

With over eleven years of comprehensive experience in the outsourcing industry, specializing in various aspects of US HealthCare Operations, Contact Center Operations, Medical Billing and Coding, Hospital and Clinic Operations, Healthcare Revenue Cycle Management, and Claims Operations.

In my current role as Sr. Manager Operations International at VCare Corporation, I have successfully managed multiple projects and clients, leading a team of more than 100 employees. My responsibilities cover a wide spectrum, including determining operational strategies through needs assessments, analyzing performance metrics, overseeing project management, and ensuring the success of client relationships. Actively involved in human resource management, financial planning, and maintaining standard operating procedures (SOP) and key performance indicators (KPIs), a key focus of my role is effective resource planning to maximize productivity.

• Business Administration
• Business Communication
• Business Economics
• Principles of Business Management
• Certificate: Leadership Skills in Business
• Certificate: Operations Management
• Lean Six Sigma Green Belt Quality Management
• ICD-10 Medical Billing & Coding on site classroom training.