Tejinder Singh

A results-driven Senior Quality Assurance analyst with 5+ years of experience in driving organizational growth through continuous improvement and operational efficiency. With expertise in Lean Six Sigma methodologies and a strong analytical mindset, I have successfully optimized workflows, eliminated waste, and delivered substantial cost savings. My leadership abilities, coupled with excellent communication skills, enable me to inspire high-performing teams and foster a culture of continuous improvement.

 From May’ 2020 with Wipro Limited 

Duration: May’ 2020 till date 
Client: Libra 
Employment Type: Full-Time 
Project Location: Hyderabad 
Role: Senior Quality Analyst 

Role Description: 

• Drive continuous improvement for Quality and Delivery 
• Manage Process Quality & Client related KPI's 
• Strengthen Training & Quality management processes / framework to improve quality delivery 
• Get out of the box ideas and Process improvement initiatives in the process. 
• Developing quality control processes. 
• Ensuring products are designed with adherence to legal and safety standards. 
• Engaging with customers and gathering product feedback. 
• Provide quality floor support, feedbacks, Calibrations and refreshers 
• Producing statistical reports on quality standards. 
• Reporting to upper management on quality standard issues. 
• Evaluating product recalls. 
• Provide crisp and specific feedback to Front Line Recruitment Teams on quality of new hires 
• Improving production efficiency and managing waste. 
• Assisted my manager in completing Lean Six Sigma AHT base lining project 


2 years 4 months with Cognizant Technology Solutions 

Duration: Mar’ 19 to Apr’ 2020 
Client: Libra 
Employment Type: Full-Time 
Project Location: Hyderabad 
Role: Quality Analyst 

Role Description: 

• Provide quality floor support, feedbacks, Calibrations and refreshers 
• Producing statistical reports on quality standards. 
• Reporting to upper management on quality standard issues. 
• Developing Quality control processes. 



Duration: Nov’18 to Feb’ 19 
Client: Libra 
Employment Type: Full-Time 
Project Location: Hyderabad 
Role: Senior Process Executive 

Role Description: 

• Collaborating with internal team to ensure that decisions made by vendor staff are being regularly tracked for performance feedback is being shared with the responsible teams. 
• Working closely with Team to aggregate, prioritize and report on the top issues affecting decision accuracy for each market. 
• Supporting every aspect of Client requirement as per planning, implementation, feedback and re-audits as required. 
• Have done buddy follow-ups and mentorship of new associates. 
• Sharing trends and insights report on type of data flowing across the platform. 


Duration: Dec’17 to Oct’ 18 
Client: Libra 
Employment Type: Full-Time 
Project Location: Hyderabad 
Role: Process Executive 

• Transaction processing on social media platform 
• Following process related policies and adhering the client requirements while processing the transactions. 
• Handling trouble tickets raised by users on the platform 
 

Bachelor of Technology from Jawaharlal Nehru Technological University, Hyderabad