Thaha Mustansir

An independent and self-motivated individual with proven technical, sales and marketing skills, who always thinks out of the box and people-oriented person.  Started at a very bottom and have moved up to the upper management level. I Take pride and passion in what I do, adamant to achieve my goals no matter what the challenge is.

Manager Technical/Operations, Miqi's Auto, Colombo

september 2005 — may 2018

• Started at the very bottom and was able to reach to the top and eventually promoted to be the manager.
•  Played a major part to grow the business to 100+ employees
  with 8 branches washing/detailing and repairing 2000 cars a
  month.
• Head technician in charge diagnosing customer’s cars.
• Highly skilled in auto interior detailing and paint restoration.
• Skilled in application of Nano and crystal paint protection.
• Devised a concept by giving total washing and detailing solutions to
  major brands and agents like FORD, MAZDA, MICRO, DAIHATSU,
  AND LAMBORGHINI.
• Designed and introduced trailer wash system where a mobile
  trailer contained a full car wash system.
• Designed software where all the production was maintained
  from each location.
• Helped to increase customer return rates by providing excellent customer service at all times.
• Was in charge of all government approvals and maintained all safety guidelines and procedures.

Was the main point of contact between the top management of the outsourced customers, and helped to resolve issues

Technician Diploma in Motor vehicle systems, City and Guilds, Colombo

April 2003 — April 2005

Applied British Diploma in Automotive Mechanics 

GCSC London O Levels, Burhani Serandib International School

April 1997

Certificate in windows applications, American college of higher education

September 1999

Business management and export-import documentation banking/shipping and insurance, Federation of Chambers of Commerce and Industries