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Navi Mumbai
Vaishali Sarwad

Vaishali Sarwad

Sr Manager Operations

Customer Service / Support

Navi Mumbai, Thane District

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About Vaishali Sarwad:

Goal getter, self starter, good analytical skills, 22 years of experience handling customer service as well as contact centre 

Experience

Total 22 years of experience

17 years of experience in Tata Teleservices handling contact centre and collections portfolio from 0 bucket till recovery bucket.

Expertise in transition and setting up contact centre.

5 years experience in One Point One BPO Solution handling collections, customer service and outbound sales process (from Lead Generation till End to End sales) under various lob's

 

 

 

 

Education

Completed 12+3

  • Completed SyBsc (Microbiology) in 1998 from Mumbai University 
  • Completed Home Science Course in 1999 from Private institute (Mother India Mission)

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