Vasudev CM

Highly motivated individual with over twelve years experience IT Services and Management, worked in projects like Service Desk, Application Support, Command Center, Event Management and Scrum Master for IT Services project. I will be a suitable candidate for the position of Scrum Master. 

• Overall, Twelve years Work experience in IT Services management.
• Over two years of work experience as Scrum Master for ITSM project. 
• Working for Event Management & Knowledge Management process lifecycle in the Service Management Toolset.
• Worked for HIMSD – Healthcare Informatics Monitoring Service Desk responsible for real time infrastructure monitoring and service level management with internal Philips Health Care Group.
• Previously worked in GTSC location under Global Mission Control responsible for real time infrastructure monitoring, and service level management with internal Microsoft groups.
• Planning & co-ordination abilities, Quick learner, Logical reasoning, interpersonal skills, can communicate efficiently. 
• Nine months experience in call handling for an UK based project at Infosys.

Bachelor of Computer applications.