vijaydeep upadhyay

Senior Business Analyst with 10+ years of experience delivering enterprise IT solutions across FinTech, ERP, Retail, Telecom, and E-Gov domains. Specialized in workforce management systems and  skilled in  requirements gathering, process analysis, and 
leading UAT. Proven track record in coordinating large-scale IT projects, bridging business and tech teams, and driving successful implementations across industries. 

Sr. Business Analyst – Consultant | Jan 2021 – Present

Silver Touch Technologies (2024 – Present)
 Leading stakeholder workshops and business analysis for ERP implementations; streamlining documentation and testing processes.
• NetProphets Cyberworks (2023 – 2024)
 Delivered BA support for CRM enhancement project, improving cross-team collaboration and reducing defects during UAT.
• CoreCard Software (2021 – 2023)
 Worked on payment solutions; gathered requirements, created BRDs, and collaborated with developers to align product features with compliance needs.

Sr. Business Analyst & Technical Writer | 2017 – 2021

Pegasus Infocorp Pvt Ltd (2020 – 2021) 
 Documented RFID-based toll systems, NPCI integrations, API guides, and UAT support.
• Stemmons Business Services Pvt Ltd (2018 – 2020) 
 Created BRDs, FRDs, wireframes, and managed requirements for enterprise platforms.
• Locus Rags (2018) 
 Developed detailed specifications, BRDs, and end-user documentation.
• Olum Media Ventures (2017) 
 Led requirement workshops, UAT, and documentation for media tech solutions.

ExecutiveExecutive

SGS Consulting and Safexpress Pvt Ltd. · Full-time

Safexpress Pvt Ltd | Executive – BDM | 2015 – 2017
• SGS Technical Services Pvt Ltd | Business Executive | 2014

Bachelor of Engineering (BE) in Information Technology, RGPV Bhopal – 2013 (73%) 
Diploma in Software Testing – Seed Infotech Limited, 2014