About Vishal Buchade:
- Dynamic, energetic, result driven professional with 20+ years of rich experience, expertise in managing multiple technology service areas of IT Infrastructure enabling management of many complex business processes to seamlessly optimize and manage event driven processes.
- Excellence in managing customer centric technical operations. User satisfaction by archiving delivery & service quality norms, ensuring performance tuning, backup & recovery, and user management to the client.
- Effective in managing high severity incidents to ensure service availability with minimal delay & impact towards ensuring smooth operations of an infrastructure environment.
Experience
- IT Infrastructure Management
- Project Management
- Time Management
- Service Delivery Management
- ITIL Best Practices
- Process Improvements
- Stakeholder Management
- Workforce Planning and IT Infrastructure Analytics
- Design and Implementation IT Process
- Excellent knowledge of operating systems.
- Asset procurement
- Training & Development
Education
Bachelor in Computer Applications, 2007-2010
Advanced Institute of Engineering & Management - Mumbai
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