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Bengaluru
Vishal Verma

Vishal Verma

Chatbot Developer

Technology / Internet

Bengaluru, Bengaluru Urban

Social

Services provided

Chatbot Developer with 5 years of experience in SaaS companies

Virtual assistant
Chatbot developer
Approximate rate: USD$ 22 per hour

Experience

 Automated CIGNA to handle 1M user in their mediclaim and legal undertaking by deploying Virtual Assistants.
 Handling product lifecycle, sprint plans, new hiring and improved bot droprate from 16% to 2.3%.
 Implemented NeoLoad, Gremlin and Selenium for rigorous Performance testing, used UiPath Communication Mining to build
a ML model to suggest NLP utterance from conversation history

Education

SRM University, Chennai, IN Jul 2015 – May 2019
Bachelor of Technology in Computer Science
Relevant Courses: Database Management Systems, Natural Language Processing, Machine Learning, Information Security,
Computer Networks, Python Programming

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