Wajam Siddiqi

Efficient business analysis, product management with A competent professional with overall 15+ years of experience in various domains like Telecommunications, Retail & Financial Services in different line of businesses like Support Services, Software Development, Business Analysis for Business Process Management & Product management.

I am ready to provide my experience and abilities for the growth of a well-established company. I believe that I could make a significant and valuable contribution in your firm & I can help the company in achieving its goals. Some of My Abilities and Special Traits are listed below: These are but a few of the ways I have achieved bottom line results for my employers, and you can rest assured I would bring this same strategic focus, strong business acumen, and attention to detail to your organization. I would welcome the opportunity to meet with you to discuss further your needs and my qualifications. I look forward to hearing from you. Sincerely, Mohammed Wajam Facilitating & running all the Agile ceremonies like backlog refinement, sprint Planning, daily stand ups & sprint retrospective meetings. Excellent Communication & Problem-Solving Skills Critical Thinking & Specification Skills. Good Exposure on creating business documents like BRD, FRD, RTM, UAT reports etc. Expertise in writing User Stories covering all the possible scenarios and use cases. Expertise of conducting agile ceremonies like daily stand-up meetings, backlog refinement, sprint planning and retrospectives. Good Hands-on experience in managing all stages of the product lifecycle. Good knowledge on conducting requirement gathering workshops along with business and technical stakeholders. Facilitation & Elicitation Skills. Relationship-building Skills. Good Time -Management Skills. Exceptional Documentation skills for writing User stories. Writing Effective Emails & Communication Skills. Ability to make people understand and convince them. Ability to produce the best result in pressure situations. Ability to work in a team as well as an individual. Open to working in flexible shifts & Long hours. Regular attendance, punctuality &Hardworking. Ability to manage pressure and stress Willingness to travel (both) on site & off-site.

SWIFT Support Services SDN BHD 

Sr. Business Consultant/Product Owner May 2017 – Present 

Responsible for handling the entire Value-added services (VAS) portfolio which spans over 40 different product & services offered by Swift. Handling a scrum team of 10 resources to develop & deliver the OTC (Order-to-Cash) & OTA (Order-to-Access) products aligning to company strategy & vision. Responsible for change management with an Ecosystem of 12 different Applications (Front & Backend systems). Responsible for Implementing a customer-centric approach which helps to improve the business processes to achieve a seamless customer experience with high customer satisfaction levels. Responsible for identifying inter-dependencies within the ecosystem & help the team to unblock the impediments. Co-ordination with several internal teams like Sales, Finance, Customer Service, Customer Operations for alignment with Product Processes to resolve issues, immediately. Monitoring KPIs related to Order-to-Cash processes for better visibility into performance, applying improvements and implementing corrective actions. Establishing relationships with internal/external stakeholders, including customers, suppliers and partners for clear communication, problem resolution, and customer satisfaction. Studying & adopting opportunities for process automation and technology to improve Order-to-Cash

Indian School of Business Management & Administration Masters in Business Administration (Project Management) - 2014 Indian School of Business Management & Administration Bachelors in Business Management - 2012

Berhampur University Masters in Computer Application - 2008

Berhampur University Bachelors in Computer Application - 2006