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William Gonsalves

William Gonsalves

General Manager

Administrative

Kālimpong, Darjeeling

Social


About William Gonsalves:

A seasoned & tactful General Manager with Leadership & Management skills, Strategic Planning skills, Operational Management skill, Financial Management skill, Mktg & Sales skill, Communication skill, Problem solving skill, besides being a Visionary Leader, Customer focused, with Integrity & Ethics, Emotional Intelligence, Adaptability and Decision Making. Also am skilled in Revenue Management, Digital Mktg, with Hospitality Industry Knowledge and Language skill. My Key Performance Indicators are Occupancy & Revenue Growth, Guest Satisfaction & Loyalty, Employee Engagement & Retention, Operational Efficiency & Cost Control, Market share & Competitive positioning. 

Experience

A seasoned & tactful General Manager with Leadership & Management skills, Strategic Planning skills, Operational Management skill, Financial Management skill, Mktg & Sales skill, Communication skill, Problem solving skill, besides being a Visionary Leader, Customer focused, with Integrity & Ethics, Emotional Intelligence, Adaptability and Decision Making. Also am skilled in Revenue Management, Digital Mktg, with Hospitality Industry Knowledge and Language skill. My Key Performance Indicators are Occupancy & Revenue Growth, Guest Satisfaction & Loyalty, Employee Engagement & Retention, Operational Efficiency & Cost Control, Market share & Competitive positioning. 

Education

A University Graduate in commerce in Bachelors, A BSc Diploma holder in Tourism & Hotel Management

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