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Yasir Ahmed

Yasir Ahmed

SCOM Engineer and Microsoft Azure Certified

Technology / Internet

Mumbai, Maharashtra

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About Yasir Ahmed:

Experienced SCOM Engineer (Microsoft System Center Operations Manager) with Strong Troubleshooting Skills and Microsoft Azure Certified.

Experience

Currently Working as Managed Service System Engineer in Brennan IT (MSP) since October-2020

  • Managing 6 distinct SCOM Management Groups and thirteen Management servers to monitor a total of 2500 Windows servers, 150 Network devices such as UPS, SAN & NAS, and 100+ Linux servers.
  • Handling a complex SCOM infrastructure with 150+ Gateway servers.
  • Managing SCOM Version: 2019 UR4, 1801 & 2012 R2.
  • Migrating SCOM infrastructure. Updating and Patching SCOM and SQL Servers. 
  • Transitioning SCOM support from a vendor to an in-house team
  • Managing & delivering SCOM presentation for ISO audit and compliance. 
  • Monitoring of physical hardware components, such as HPE-iLO and DELL iDRAC, and setting up monitoring utilities for UPS, SAN, and NAS devices from various vendor (APC, HPE, Dell, etc.) within the SCOM.
  • Installing, managing, and upgrading various Management Packs, such as DHCP, SQL, SharePoint, Azure, 0365, PKI, SBC VOIP appliance, and Cisco UCS
  • Configuring Kevin SQL Arindam MP, Alert CI, Team assignment, SCOM admin Management Pack
  • Monitoring Virtualization platforms like VMware, Hyper-V, Nutanix host
  • Managing Veeam management Pack - Managing their licenses.
  • Building Custom Management Pack, Editing the management pack using xml & Bundling management Pack.
  • Implementing automation using SCOM PowerShell scripts.
  • Managing and monitoring Linux Ubuntu servers.
  • Standardizing Monitoring threshold and fixing SCOM agent issue.
  • Troubleshooting SCOM infrastructure issues, including snapshot synchronization, catastrophic failure, and grayed-out Management Servers.
  • Coordinating with Server, Storage, Network, Application owner/operators to enhance monitoring.
  • Create Custom Report using SSRS.
  • Setting up LogicMonitor from Scratch and managing it for VMware monitoring.
  • Very familiar with SCOM integeration with ServiceNow, Cherwell and BMC ITSM tool 
  • Developing SCOM Documentation for SOP.
  • Setting up monitoring for any device based on SNMP using the MIB File.

 

Worked as at Capgemini as a SCOM Administrator since October-2018 to October-2020.

  • Installing & Troubleshooting SCOM agents on Windows & Linux servers
  • Installation of SCOM Client in the External domain and DMZ servers.
  • Ensure SCOM infrastructure is up & available 100% as per the SLA
  • Generating Performance report, availability report and security audit report from SCOM as per the requirement.
  • Installing and customizing SCOM Management pack for AD, Windows server, SFB, SQL Server.
  • Creating & fine-tuning SCOM alerts as per the business requirement.
  • Successfully integrated SCOM with O365.
  • Installing security update on SCOM Production and Staging environment.

 

Worked as an IT Service desk L1 Engineer at Inox Network from May 2017 to June 2018. 

  • Monitoring & Managing Windows server.
  • Setting up DNS record. 
  • Assigning and revoking O365 licenses. Giving access to shared mailbox.
  • Configuration and troubleshooting of outlook and third-party email client.

Education

 

  • Bachelor of Engineering in Information Technology (BE-IT) from SIES graduate school of technology with CGPA 6.05 (Mumbai University), on May 2017.
  • Diploma in Electronics& Tele-communication engineering with 67.37% from Shah Anchor Kutchi Polytechnic (Mumbai University), on June 2014.
  • SSC with 82.73% in Crescent High school (Maharashtra State Board- Mumbai), in March 2011.

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