yogesh kumar

Worked with International and luxurious brands like Le Royal Meridien, Marriott , Starwood Hotels & Resorts Inc., Hyatt Regency- New Delhi- India , ITC Welcomgroup- India, Ramee group-Dubai & Bahrain, Marina Hotel (Formerly Holiday Inn) Agra- India.

My latest overseas assignment as General Manager with Madinat Al Bahr, Zanzibar & Ramee Group of Hotels & resorts, Dubai .

 Pre Opening& rebranding Expertise: Clear Essence California Spa as General Manager, Baisan International by Ramee Group as Food and Beverage Manager.

GENERAL MANAGEMENT EXPERIENCE

GENERAL MANAGER

Madinat Al Bahr, Zanzibar- Tanzania  |July, 2021 to Till Date| 

• Hotel Management successfully managing property of up to 118 rooms, 4 meeting & convention halls, 4 f & b outlets, spa, day-to-day operations to achieve optimum performance, profitability, and 100% guest satisfaction.
• Developed robust Sales and Marketing strategies for the hotel to derive revenues through all sources, Created proper positioning for the hotel as an international upscale business hotel with SPA.
• Developed OTA Market contribution for better visibility & penetration
• Successfully implemented Up selling strategyfor ADR growthin Rooms, APC growth in  Restaurants
•  Developed International Travel Agents & Corporate contacts
• Improved Trip advisor rating from 24 th to 3rd & same position maintained since 7 months.
• Oversee operations of all areas of hotels and am fully accountable for the P&L, top and bottom line. I developed strategic diversification efforts of market segmentation to create a more robust market mix, Achieved GSI index of over 97% & Revenue GOLY 110 %.( GOP- 42 %)and drove the hotel to win the 2021 Best 5 Star hotel in Zanzibar & Best Business hotel in Tanzania award for outstanding performance.

GENERAL MANAGER

Ramee Group of Hotels & Resorts, Bur Dubai          |              Oct.,2017 to May 2020|

• Hotel Management Successfully managed property of 87 rooms , 3 meeting & convention halls, 7 f &b outlets includes Specialty restaurant , sports Bar , Night Club ,spa , day-to-day operations to achieve optimum performance, profitability, and 100% guest satisfaction.
• Hotel Operations Responsible for all operational departments in the Hotel, HODs reporting directly– Front office, Housekeeping, Food & Beverage, Kitchen, Engineering, Safety & security, Hygiene and IT.
• Responsible for ensuring all Brand service standards are met and departmental budgets are achieved.
• Developed robust Sales and Marketing strategies for the hotel and derived revenues through all sources, Created proper positioning for the hotel as an international upscale business hotel with SPA.

HOTEL MANAGER

Le Royal Meridien, Chennai          |             July,2016 to June. 2017|

MARRIOTT| STARWOOD Hotels & Resorts Inc.

• Hotel Management successfully managed property of up to 240 rooms, 11 meeting & convention halls, 7 f &b outlets, spa, day-to-day operations to achieve optimum performance, profitability, and 100% guest satisfaction.
• Hotel Operations Responsible for all operational departments in the Hotel, HODs reporting directly– Front office, Housekeeping, Food & Beverage, Kitchen, Engineering, Safety & security, Hygiene and IT.
• Sales &Marketing Coordinated and implemented sales and marketing activities of the property. Communicated with existing and perspective clients to establish a strong professional relationship. Participated as part of the Sales team in hosting fam. tours, sites, presentations and networking events.
• 100% Guest Satisfaction improves the Trip advisor rating, guest retention and enrollment of SPG members. 
• Staff development Conducted coaching/counseling sessions, performance evaluations, discipline documents, and terminations, recruitment.
• P & L management achieved profitability through revenue growth and cost control. Exceeded company year over year goals. Resolved aging accounts. Reduced operational expenses while optimum utilization of manpower, control over HLP & Food cost.
• Generated new revenue source with successful launch of 1 GST Night club & Restaurant.
• Responsible for Entire Food and Beverage dept. operations F&B festivities, menu engineering, costing and Dept. Budget.
• Successfully organized IATO Event & 15000 persons outdoor corporate event. Streamlined the BAR / GDS / Travel Agents / OTA Rates and healthy coordination with regional sales office.
• Prepare the budget for, revenue budget, expense budget and capital expense budget, with projection of 15% YOY revenue growth and 35% GOP.

GENERAL MANAGER

Sarovar Hotels &Resorts , Ludhiana     |              May,2015 to July,2016

• Initiated and maintained contacts with Top accounts, Accomplish corporate objectives of organization. Work on Strategy Planning, Profit Centre hotel Operation, Training & Development, Budgeting, MIS reports, cost/inventory control, Marketing & Guest Relationship Management

GENERAL MANAGER

Clear Essence California Spa & Resorts, Lagos               |Dec, 2012 to Feb2015|

• Served as a visible leader to provide motivation, communication, and accountability at all levels.

FOOD AND BEVERAGE MANAGEMENT EXPERIENCE

FOOD AND BEVERAGE MANAGER 

Marina Hotel (formerly Holiday Inn), Agra |Aug, 2010 to Nov, 2012| 

FOOD AND BEVERAGE MANAGER 

Baisan International by Ramee Group, Manama-Bahrain             |Sep, 2008 to Aug.,2010| 

ASST. FOOD AND BEVERAGE MANAGER 

Fortune Landmark by ITC Welcomgroup, Gujarat |July, 2006

VARIOUS POSITIONS

Hyatt Regency, New Delhi                         |May, 1999 to June 2006|

PROFESSIONAL DEVELOPMENT & CERTIFICATE

Certified Hotel Management (year 1995-1998), 

From Institute of Hotel Management Catering Technology and Applied Nutrition,  Jaipur . Affiliated to National Council of Hotel Management, PUSA, New Delhi