Zieviseno Nakhro

• Strong Drive towards excellence in every sphere.
• Effective Communication Skills – a mix of diplomacy and assertiveness.
• Excellent Inter Personal Skills.
• Ability to work with Clients keeping in mind their sensitive Business Needs 
• Handle flexible schedules and yet, able to set priorities
• Strong ability to multi-task 
• Ability to work under pressure
• Believer in Leading From the Front and By Action.
• Adaptable acknowledgement towards Change in every sphere.

Aircel ( Guwahati/Dimapur )Alt Nodal Officer NE II ( Seniour Executive) 20th Nov 2009 - 16th Aug 2019

 Ensure compliance with all regulatory bodies, such as WPC (wireless Planning Committee), SACFA (Standing Advisory Committee on Frequency Allocation), Department of Telecommunication and other Govt. agencies.

Genpact, Gurgaon ( Process Developer ) 24th July 2003 - 12th Nov 2009

• Role involves liaison with Benefit Analyst over claim adjudication, handling incoming referrals & releasing monthly payments in time.
• Maintain vital stats regarding the insured’s information
• Design Citations for new programs and initiatives 
• Monthly Performance Tracker for Individuals.
• Send mailers to Leadership/Team of MIS 
• Review, maintain error reports
• Send formal communication to employees via E-mails or E-Announcements.
• Create Invoices for the insured’s reimbursement Claims and release Checks.
• Authenticate and cross verify the expenses incurred by insured.
• Check the Billing statements received from the Insured.
• Quaer for new hires.
• Give constructive feedback to the new hire
• Budding up with the new joiners & assist them to carry out error free Process Operation
• Part of Process T-Cons
• Discuss Team issues regarding CTQ

Graduation (English Hons ) - Nagaland University.