GoKwik Jobs in India

We are looking for a Customer Success Engineer to provide technical support to merchants and ensure they receive fast and reliable assistance across all Shopify apps. · Provide L1/L2 merchant support through live chat, tickets and email. · Troubleshoot app installation issues. · ...

This is a customer-support–first role with a strong focus on outbound calling and repayment risk handling. You will act as the primary point of contact for customers facing repayment issues, · Act as first-level customer support through outbound and inbound calls. · Handle custom ...

+As Customer Success Manager you will own post-onboarding success for merchants using GoKwik’s KwikChat product. · +Experience in Customer Success, Account Management or Client-facing roles · Strong data comfort with Excel or similar analytics tools · ...

As a Customer Success Manager – KwikEngage (WhatsApp Commerce Suite), you will play a critical role in driving product adoption, revenue growth, and long-term partnerships with high-impact D2C brands. · ...

The Manager - Customer Enhineering will shape the backbone of GoKwik's merchant support operations. · You will lead the L1 & L2 technical support organisation across multiple products and channels. · E nsure high-quality resolutions, strong SLAs, and a seamless merchant experienc ...

We are building robust frontend systems that support complex workflows and rapid product iteration. As Software Development Engineer III - Frotend you will design reusable UI platforms at GoKwik. · Design and build modular frontend architecture. · Create reusable UI primitives. · ...

This role owns the Accounts Payable function end-to-end, ensuring accuracy, compliance, and scalability. The leader will play a key role in building and leading the AP team. · ...

This is a customer-support–first role with a strong focus on outbound calling and repayment risk handling. You will act as the primary point of contact for customers facing repayment issues, mandate bounces, or payment failures. · Act as first-level customer support through outbo ...

Our Customer Success team is the engine of retention, expansion and long-term growth at GoKwik. For our KwikEngage vertical ensuring merchants get maximum value from our platform directly impacts revenue and customer lifetime value. · ...

This role involves owning mid-market and enterprise closures, managing high ticket-size opportunities, and building long-term merchant partnerships. · ...

As GoKwik scales its Return Management System within the Shopify ecosystem, strong customer success ownership is critical to long-term growth and retention. This role ensures merchants achieve tangible value through smooth onboarding, strong product adoption, and optimized post-p ...

This role offers end-to-end ownership of a scaled support function that directly influences merchant trust, product adoption, and revenue outcomes. · ...

This role supports KwikAds, GoKwik's performance-focused growth solution designed to help D2C brands improve ROAS using their existing marketing budgets. · ...

About GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 15,000+ merchants worldwide. · ...

This isn't just a sales role—it's about shaping the first impression of GoKwik for every merchant you speak with. · ...

GoKwik is a growth operating system built to power D2C and eCommerce brands across the customer lifecycle. · To reduce return-to-origin (RTO) · Predict payments retention post-purchase engagement · ...

About GoKwik is a growth operating system built to power D2C and eCommerce brands across the customer lifecycle. From checkout optimization and reducing return-to-origin (RTO) to payments, retention, and post-purchase engagement · GoKwik supports 12,000+ merchants globally proces ...

This role is critical in driving revenue growth by owning mid-market and enterprise closures, managing high ticket-size opportunities, and building long-term merchant partnerships. · Own end-to-end sales cycles for mid-market and enterprise merchants, from discovery to closure · ...

This is a high-ownership role with strong visibility across leadership and product teams at GoKwik. The impact of this role reflects directly in retention, expansion, and lifetime value. · ...

We are seeking a Customer Success Manager to own post-onboarding success for merchants using GoKwik's KwikChat product. · Own and manage a portfolio of KwikChat merchants · Drive product adoption · Analyse performance data · ...