Kriyalogic Technologies Jobs in India

Responsibilities: · * Promote programs through social media and events · * Maintain student records and reports · * Provide academic guidance and career advice · * Assist with application process from start to finish · Perks and benefits · Provident fund · ...

Monitor and evaluate inbound voice calls for quality and compliance. Provide feedback and support agent performance improvement · Analyze quality trends and share insights with operations · ...

Conduct call audits using QC tools and monitor calls for quality assurance. · ...

Develop soft skills curriculum for new hires and conduct voice process training sessions. · ...

Your key responsibilities would be: professionally manage inbound and outbound international customer calls ensure compliance with company policies and procedures during all customer interactions execute assigned tasks in line with the latest work instructions and process updates ...

Deliver end-to-end process training to new and existing employeesCreate and update training materials and SOPs · ...

A senior AIML Python engineer designs, develops and maintains AIML models using Python and ML algorithms. · Collaborates with cross-functional teams on project delivery, · aids in skills like AIML, LLM, Core AI, Azure, · MCP, RAG and Docket/Kubernate.Designs and develops AIML mod ...

Lead telecollection team to achieve recovery targets and monitor calls, productivity, and team performance. · ...

We are looking for a Soft Skills Trainer with experience in EdTech and/or BPO training to deliver impactful training programs focused on communication, professional, and employability skills. · Conduct soft skills training (communication, presentation, interpersonal skills) · Del ...

Train new hires on BPO processes and develop training programs. · ...

Responsibilities: · * Prepare accurate MIS reports using advanced Excel skills · * Collaborate with cross-functional teams on data analysis and reporting needs · * Ensure timely delivery of reports through effective communication · Perks and benefits · Provident fund · ...

Manage team performance & development Ensure quality standards met Collaborate with stakeholders on strategic initiatives Oversee inbound customer service via voice process in BPO environment. · ...