- Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
- First and second level technical support – calls/tickets/user interaction
- Provide prompt responses to IT related questions from end-users
- Reliable documentation of all end-user interactions in customer ticket system 'Service Now' (e.g., incidents, requests)
- Create, maintain, utilize knowledge articles
- Provide IT onboarding trainings to new starters
- Contribute to continuous improvement initiatives
- Language skills: fluent English, other languages are a plus
- 2+ years of experience in a similar role
- Strong problem solving/analytical abilities
- Excellent communication skills and customer orientation
- Attention to detail and ability to multi-task, handling multiple stakeholders
- Ability to prioritize and willingness to work self-sufficiently and well organized
- Team player and supportive personality
- Experience in regulated IT environments is a plus (e.g. GxP)
- All candidates must provide a Criminal record not older than 3 months
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Vouchers (B-day voucher, wedding, and new born surprise)
- Fishing for Friends program – our referral program
- Refreshments in the D-ploy office
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits
-
Onsite Technician
4 days ago
Hemmersbach GmbH & Co. KG Hyderabad, IndiaThe Onsite Technician is a responsible role based on extensive expert knowledge and experience in direct customer service which is the core of our business. They carry out work for various customers · - India - Hyderabad · - Young professionals · - Full-time · **—** Your Benefits ...
-
Cctv Technician- Onsite
4 days ago
Vedhas Technology Solutions Pvt Ltd Somajiguda, Hyderabad, Telangana, IndiaAs a CCTV Technician, you will be responsible for: · - Installing, configuring, and maintaining CCTV systems, including cameras, monitors, recording equipment, and related peripherals. · - Conducting site surveys to assess security needs and recommend appropriate CCTV solutions b ...
-
IT Onsite Technician
4 days ago
D-ploy Hyderabad, India Full timeD-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. · We pride ourselves on delivering innovative and superior services and solutions to numerous industry-le ...
-
Associate - IT Site Services Technician
3 days ago
Vialto Partners Hyderabad, India**Job Description**: · **Role **Responsibilities**: · - _ Mobile Device Management, MFA Configuration in End user Systems_ · - _ Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems_ · - _ Responsible for assets management & inventory inc ...
-
Service Desk Technician L1
3 days ago
Milestone Technologies, Inc. Hyderabad, Telangana, India**Company Overview**: · Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Mil ...
-
Service Desk Technician L1
1 week ago
Covestic Hyderabad, IndiaCompany Overview · Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Mileston ...
-
Service Desk Technician L1
1 week ago
Milestone Technologies, Inc. Hyderabad, India**Company Overview**: · Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Mil ...
-
IT Help Desk Technician
1 week ago
Srikanth HR consultancy Hyderabad, India Full time**IT Help Desk Technician - Full Time** · **Location: Hyderabad, Telangana, India** · **Type: Full Time** · **Min. Experience: Mid Level** · IT Help Desk Technician - Full Time · We are in the unique position to offer a broad range of services that reflect both our array of indus ...
-
Desktop Support Associate Technician
1 week ago
TTEC Hyderabad, IndiaDesktop Support Associate Technician · Bringing smiles is what we do at TTEC... for you and the customer. As a Desktop Support Associate Technician working (remotely OR onsite OR hybrid) in (India), you'll be a part of creating and delivering amazing customer experiences while yo ...
-
IT Help Desk Technician
1 week ago
Centroid Systems, Inc. Hyderabad, India Full time**IT Help Desk Technician - Full Time** · For more than 25 years, Centroid has been a leader in technology consulting. We are in the unique position to offer a broad range of services that reflect both our array of industry experience and our past performance solving complex busi ...
-
Rentokil Initial Telangana, India**Rentokil Initial**: · **Our family of businesses**: · Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial ...
-
IT Order
4 days ago
Milestone Technologies, Inc. Hyderabad, Telangana, India**Company Overview**: · Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Mil ...
-
Associate Scientist
6 days ago
Sandoz Hyderabad, India1886 We have more than 130 years of experience treating patients. Sandoz, a division of Novartis, is a global leader in generics and biosimilars and is committed to playing a leading role in improving access to medicines worldwide. · - Design, plan, coordinate and execute product ...
-
SolarBull Energy LLP Hyderabad, IndiaCompany Description · Solar Bull is a Hyderabad-based company specializing in solar power and energy-saving projects. We provide solar solutions (rooftop and ground mount) to clients in commercial, industrial, educational, and residential sectors. We offer both CAPEX and OPEX sol ...
-
SolarBull Energy LLP Hyderabad, IndiaCompany Description · Solar Bull is a Hyderabad-based company specializing in solar power and energy-saving projects. We provide solar solutions (rooftop and ground mount) to clients in commercial, industrial, educational, and residential sectors. We offer both CAPEX and OPEX sol ...
-
Biomedical PM Service Engineer
2 days ago
ABABIL HEALTHCARE Hyderabad, India Full timeJob description · Greetings from Ababil Healthcare Pvt ltd · Position: PM Service Engineer · Location: Tirunelveli,Coimbatore,Hyderabad · Yrs of Exp: Fresher & 2+ Yr Exp in Biomedical Industry · Quail: Diploma / BE-Biomedical · RolesandResponsibilities · System installations, ...
-
field service engineer
2 days ago
Cummins Inc. Hyderabad, IndiaDescription · Technical specialist and regular customer support contact to diagnose and complete less complex repairs to Cummins products at a single customer's site. · Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attenti ...
-
Public Cloud Engineer
1 week ago
NTT DATA Hyderabad, IndiaJob Description · NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented ...
-
Senior Structural Engineer
2 hours ago
BuroHappold Hyderabad, India PermanentSenior Structural Engineer We're looking for an enthusiastic Senior Structural Engineer to join our growing team in Bengaluru. This is a brilliant opportunity for someone who wants to leave their mark on some of the most exciting projects in the India and further afield. Here ...
-
Sr Microsoft Engineer
1 week ago
NTT Hyderabad, India Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented ...
IT Onsite Technician - Hyderabad, India - D-ploy
Description
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization's success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us
Tasks and Responsibilities
Requirements
Benefits
Is IT in your DNA?
