Wintel + Aws Support - Noida, Uttar Pradesh, India - NTT DATA
Description
Req ID: 269106
We are currently seeking a Wintel + AWS Support -T2 to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
- Solid understanding of cloud computing, networking, and storage principles with focus on AWS Cloud Platform. Multicloud experience in Azure and/or GCP is preferred.
- Expert Cloud administration, maintenance, and troubleshooting experience.
- Basic experience with OS patching and ability to troubleshoot server issues.
- Strong scripting skills. Experience in IaC and automated deployments using CloudFormation/Terraform is a plus.
- Able to work on On-Call rotations and provide shift hours support at L2 level.
- Experience in updating KB articles, Problem Management articles, and SOPs/Runbooks.
- Passion for delivering timely and outstanding customer service.
- Great written and oral communication skills with internal and external customers
Basic Qualifications:
- 5+ years of overall operational experience
- 3+ years of AWS experience
- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model
Preferred Certifications:
- AWS Cloud Certified Associate
- AWS Cloud Certified Professional
About NTT DATA Services
**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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