Customer Relationship Executive - Chennai, Tamil Nadu, India - Nibav Lifts Pvt. Ltd.
Description
Designation:
CRM
Job Location - Chennai (Pallavakam)
Preffered Languages - Hindi, Kannada, Telugu, Malayalam Tamil
Immediate joiners only
- Building and maintaining relationships with the customer.
- Escalating handling.
- Data Management.
- Regular Follow up with customers.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Followup with clients for annual maintenance contract & Upselling of AMCs
- Weekly/monthly/quarterly report generation based on the KPI's
- Keeping customers updated on the latest stage of progress of their order
- Getting Referrals, Reviews, Video/Audio testimonials
- Excellent communication skills in English
- Good relationship management and networking skills.
- Pleasing personality with the ability to understand client needs also execute the same.
- Who enjoys working in a highly charged environment.
- Well versed in MS Office
- Excel/Word/PowerPoinT
Salary:
Up to ₹30,000.00 per month
Benefits:
- Food provided
- Health insurance
Schedule:
- Day shift
Experience:
- Customer relationship management: 1 year (required)
Speak with the employer
Expected Start Date: 22/02/2024
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