WFM Analyst - Bangalore, India

Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goa ...

The Workforce Management Analyst will be responsible for supporting optimal staffing strategies. · ...

Analyst for workforce management tasks such as forecasting and capacity modeling. · ...

The Workforce Management Analyst will support optimal staffing strategies, analyze workforce trends, and ensure efficient resource allocation across the organization. · ...

We are seeking a detail-oriented Junior Workforce Management (WFM) Analyst to join our team. · MIS Reporting : Assist in the creation and maintenance of Management Information System (MIS) reports. · ...

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We are seeking a detail-oriented Junior Workforce Management (WFM) Analyst to join our team. · ...

We are seeking an experienced and detail-oriented Lead WFM Analyst to join our Workforce Management team. In this role, you will be responsible for forecasting, scheduling, and optimizing staffing levels to ensure operational efficiency while maintaining service quality standards ...

The Workforce Management Analyst will be responsible for supporting optimal staffing strategies and analyzing workforce trends. · Posting agreed-upon schedules · Managing the Scheduling mailbox. Responding to requests within the targeted SLA. · ...

Amex GBT is a place where colleagues find inspiration in travel as a force for good. · ...

We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. · Analyst is accountable to do the tactical work within Workforce management by supporting the various workforce management roles & Tasks. (Scheduling & ...

The candidate will be responsible for scheduling in an international process using various tools such as IEX, VERINT, AVAYA, Genesys. · WFM Scheduling International BPO Exp Mandatory. · ...

We're seeking an experienced Lead WFM Analyst to join our Workforce Management team. · Scheduling staff to meet service level agreements · Managing real-time queues and making adjustments as needed · Collaborating with forecasting teams to match staff numbers and skills with fore ...

This role involves leading small delivery management projects and collaborating with clients to ensure clear communication and expectation management. · ...

This role involves leading small delivery management projects independently. The candidate will create and maintain project plans, track expenses, and serve as the key point of contact for clients. They will also implement defined solutions based on client requirements and busine ...

Amex GBT is seeking an experienced and detail-oriented Lead WFM Analyst to join their Workforce Management team.We are looking for a professional with minimum 8 years call centre experience and strong analytical skills to lead a team of WFM analysts and collaborate cross-function ...

The Workforce Management and MIS function acts as the strategic resource and data intelligence hub for our operations vertical. · As a Senior Analyst, you will move beyond standard reporting to take ownership of complex forecasting, planning, and MIS tasks.Develop accurate forec ...

As a Senior Analyst at Razorpay you will move beyond standard reporting to take ownership of complex forecasting planning and MIS tasks. · ...

Razorpay powers millions of businesses with a smarter scalable stack that goes beyond transactions to help them truly build and grow. · ...

The Workforce Management and MIS function acts as the strategic resource and data intelligence hub for our operations vertical. · The Senior Analyst will move beyond standard reporting to take ownership of complex forecasting, planning, and MIS tasks, · developing accurate foreca ...