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Retail Sales Officer - Rohtak, India - Goyal Sons Group

Goyal Sons Group

Verified Company

Rohtak, India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assists them in choosing the desired product and completing the sales transaction.

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Job Requirements_

Education - Graduate

Relevant Experience - Fresher with excellent communication skills & IQ or 2-3 years experienced

Knowledge

Sales/ retail experience

Process Contribution

Receive and engage with the customer to understand the customer's requirement
Introduce the various product offering to the customers and facilitate customer buying decision
Prepare the estimate of the products selected and completing the sales transaction
Achieve category wise sales target for the allocated section
Assist the customer in a sales return or repair work

Performance Measure
Increase in customer satisfaction score

Increase in revenue

Process Contribution

Adhere to the standard operating procedures in the store
Adhere to cost savings practices undertaken in the store
Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
Ensure proper and attractive display of the products at the appropriate counter
Transfer the stock to the locker at the close of the day

Performance Measure
Adherence to policies

Process Contribution

Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings

Process Contribution

Retail operations: Field sales operations management: Customer complaint resolution_
Manage customer queries and complaints as per the company guidelines

Pay:
From ₹18,000.00 per month

Benefits: